Job Description Insight Global is seeking a detail-oriented and proactive professional to support its commercial banking cash management platform. The role is hybrid - with a mandatory 3 days in office, and the ability to be flexible with number of days in office when needed. This role centers on client onboarding, servicing, and entitlement management within a complex digital ecosystem. The successful candidate will lead initiatives related to user access, role configuration, and secure data exchange across multiple channels including SFTP, host-to-host, SWIFT, and online portals. Experience with the Intellect platform is highly valued, particularly in setting up users, managing permissions, and supporting servicing functions such as billing, statements, and notifications. This position requires strong leadership, the ability to synthesize and escalate key information, and a deep understanding of corporate client servicing in a digital banking environment. --- - Manage client onboarding processes with attention to detail and compliance - Handle user entitlements including access rights, roles, and permissions - Oversee servicing components such as: - Billing - Statements - Notifications **Platform Access & Channel Management** - Facilitate corporate client access to platforms via multiple channels: - File transmission (e.g., SFTP, secure file transfer) - Host-to-host connectivity - SWIFT messaging - Online portals - Specific experience with Intellect platform: - User setup and configuration - Role management and entitlement assignment - Access management (e.g., read-only, checker, approver functionalities) **Leadership & Communication** - Take a lead role in managing processes and resolving issues - Act as a key point of contact for internal teams and escalate information as needed - Provide structured feedback and insights to senior stakeholders We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements - 8+ years of experience as a BSA - Strong knowledge of cash management operations and commercial banking servicing practices - Experience with client onboarding processes, including compliance and documentation - Expertise in user entitlement management—access rights, roles, and permissions - Hands-on experience with servicing components such as billing, statements, and notifications - Proficiency in managing platform access via SFTP, host-to-host, SWIFT, and online portals - Working knowledge of the Intellect platform, including user setup and role configuration - Ability to manage access levels (e.g., read-only, checker, approver) across digital channels - Strong leadership skills in process oversight and issue resolution - Effective communicator with internal teams and senior stakeholders Experience with following technologies -  • JSON: Ability to read and write JSON to support data integration and API work.  • Python: Foundational knowledge in Python for data manipulation and scripting tasks. null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.