**JOIN US IN ENABLING TRADE THROUGH CANADA'S LARGEST PORT.** The Vancouver Fraser Port Authority is an arm’s-length federal agency responsible for the shared stewardship of the lands and waters that make up the Port of Vancouver, Canada’s largest port. Our mandate, as outlined in the Canada Marine Act, is to enable Canada’s trade objectives on behalf of all Canadians, ensuring the safe movement of goods through the Port of Vancouver while protecting the environment and considering local communities. As an organization with a significant impact on communities and businesses across Canada, the Vancouver Fraser Port Authority is dedicated to diversity, inclusion, and sustainability. We strive to create a workplace that mirrors the richness of our community, empowering all employees to achieve their full potential. The **seniorbusiness analyst – information services** works closely with business stakeholders and technology teams to create both business and functional requirements and guide the process from idea inception to delivery. This position will assist the manager, information systems and data with the business analysis, project management of multiple complex projects, implementation and technical support for chosen technology. The senior business analyst – information services will coordinate cross-functional teams in mapping out and solving business problems, developing business requirements, work plans and technical specifications, as well as performing system and user tests, preparing documentation and training users. **What you do:** + Provide input for business planning and participatein the project planning process. Identify opportunities for improvement and/or enhancementsopportunities of existing business applications and processes; implement theseimprovements through effective leadership and engagement of others. + Develop overall maintenance and upgrades plansfor major VFPA business applications. + Work with internal and external customers toidentify and validate specific business and user requirements. + Utilize artifacts such as business requirementsdocuments (BRDs), JIRA, data analysis and Business Process Documentation,facilitates requirements alignment sessions + Determine system needs to ensure projectdeliverables meet customer expectations. + Create technical specifications for deliveringcustomer solutions. + Participate in the implementation andtransition of project outcomes to the appropriate area(s). + Work with the project team to develop andconduct user and support training. + Oversight of consultants to develop andimplement solutions aligned with agreed upon specifications. + Ensure change control and IS change managementprocedures are followed within the project team as they relate to requirements + Participate in the project close out andlessons learned activities to validate solutions with the business to ensuredelivery and continuous improvement. + Identify integration opportunities and overlapsamong VFPA business applications; recommend improvements and enhancements. Resolveapplication and data integration issues as required + Participate in determining and acquiringdevelopment resources (people, hardware and software). + Design systems specifications, modules, andprocess changes. + Document current and future/desired processes + Develop testing approach and plans and conducttesting to assure quality delivery. + Provide technical expertise and guidance,support and troubleshooting to VFPA business applications and processes. + Interact with users and anticipate user needson a regular basis. + Provide technical input directed toward theevaluation and acquisition of new systems and/or enhancements of existingsystems. + Prepare RFPs and / or requirementspecifications to evaluate proposal submissions. **What you bring:** + Apost-secondary degree in computer science, business administration or anotheracceptable area. + A minimum offive years’ related experience, including recent proven leadership on businessanalysis, project management and user requirement gathering in complex businessenvironments. + Experienceworking with both agile and waterfall delivery methodologies is required, andwell as proficiency in tools like Visio, Jira, Sharepoint and MS Project. + Must alsohave proficiency in modern programming languages, data management, analysis andreporting tools for assigned applications. + Strong preference for those with a passion anddedication to ongoing professional development (i.e. Business AnalystCertification). + Software development experience is anasset. Must value maintaining their technology skillsand acts proactively to stay abreast of advances in their areas of expertise. + Proficiency in tools like Visio, Jira,SharePoint and MS Project is required. + Ability to communicate with people of varioustechnical and business backgrounds, including the ability to explain difficulttechnical concepts in simple terms to business users. + Excellent written and verbal communicationskills are required, as well as the ability to communicate both technically andnon-technically. + This individual must have good organizationalskills and the ability to effectively multi-task. + Must be a self-motivated team player with anexcellent “customer service” approach and a strong dedication to qualitycustomer service. + Must have strong diagnostic and problem-solvingskills, with the ability to work effectively in a quickly changing environment. **What we offer:** + Market-competitive base salaries and variableincentive plan + Generous and inclusive benefits offeringincluding retirement benefits plan + Flexible remote work program + Earned time off program + Paid vacation and personal care leave + Learning, development, and advancementopportunities + Onsite gym with towel service in a nationallandmark in the heart of Vancouver’s waterfront + Friendly, unique, and respectful workplace **Location:** Vancouver, Canada **Job type:** Bargaining Unit, Full-Time, Permanent, Hybrid **Working environment:** Normal office conditions. **Marine Transportation Security Clearance** The incumbent must obtain and maintain a valid Marine Transportation Security Clearance as this position is required to access restricted areas/information as defined by the Marine Transportation Security Regulations. _This is Canadian-based employment, and itis expected that all employees maintain legal entitlement to work in Canada.Applicants selected to move forward in the hiring process may be subject tobackground checks, including but not limited to criminal record, credit, and/orreference checks._ _At the_ _Vancouver Fraser Port Authority,we are dedicated to employment equity and a workplace reflective of thediversity of our port community. We welcome applications from all qualifiedcandidates including women, persons with disabilities, Indigenous peoples, andmembers of visible minorities. Reasonable accommodation can be provided in theselection process and while working with the port authority. If you requiresupport applying to our openings, please contact us at_ careers@portvancouver.com _._ _We recognize and acknowledge that we are locatedon the traditional territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh(Squamish), and səlilwətaɬ (Tsleil-Waututh) Nations. To learn more about ourindigenous relations and commitment to reconciliation, please visit our_ website (https://www.portvancouver.com/community/indigenous-relations/) _._