1. TECHNICAL EXPERTISE AND PRODUCTION SUPPORT: 11% 

• Provide production assistance and support – resolves system issues. 
• Support remote Access Users. 
• Enter moderate to complex changes to databases, subsystems and user-maintained tables that impact reports and interfaces to other systems. 
• Develop and provide complex adhoc reports and comparisons. 
• Train and provide guidance to lower level Analysts and peers with less experience on moderate to complex system changes and processes. 

2. ANALYSIS/SOLUTION GENERATION: 8% 
• Identify opportunities to improve or gain efficiencies within our system applications and/or the department. 
• • Research and resolve moderately complex problems and issues based on documented policies, procedures and standards. 
• Independently research, report and implement fixes for moderate and complex problems. 
• Implement temporary solutions to problems when appropriate, and recommend system solutions alternatives. 
• Assess impact of proposed business solutions on current systems and procedures. 
• Ability to identify priority issues and determine which issues can be handled within the authority of an Analyst and being able to discern those issues requiring direction from a higher authority. 

3. PROCESS ENGINEERING: 8% 
• Analyze moderately complex processes, interface and sub-system problems for adaptive or corrective changes. 
• Document existing and new business processes and workflows with moderate to high levels of complexity. 
• Display solid knowledge of detailed project process re-engineering approaches and techniques. 
• Data Mapping of complex files and records resulting from the corporative initiatives that involve system integrations, business acquisitions, and assumptions. 
• Comply with corporate and departmental policies. 
4. REQUIREMENTS DEFINITION: 18% 
• Interpret business, compliance, and financial needs for moderately complex projects, with little or no background information or foundation. 
• Lead monitored supervised customer sessions and interviews. 
• Gather, analyze/research, and formulate data and process flows for projects with moderate to high levels of complexity. 
• Write business requirements for moderately complex projects, including the defining of scope and objectives. 
• Ensure IT understanding of requested modifications of more complex projects, and the accuracy of their technical documents. 
• Define and document detailed, functional business requirements, including systems scope and objectives for moderately complex projects. 
• Maintain SOX deliverables in the Forms Repository and conduct SOX audits on the System Access files/tables

5. TESTING, DEBUGGING, TEST MANAGEMENT, QUALITY ASSURANCE: 12% 
• Determine testing requirements for moderately complex projects involving interfaces with sub-systems. 
• Design/Draft test plans for moderately complex with expected results based on the modifications and design 
• Manage development and execution of test plans throughout project life cycle for projects with moderate to high levels of complexity. 
• Identify, research, document, report and communicate any defects resulting from moderately complex projects. 
• Produce agreed upon deliverables on time, within estimates, and without error. 
• Fully support established standards and testing guidelines. 
• Timely retest and document the corrections made for defects. 
 

6. PROJECT MANAGEMENT: 15% 
• Display detailed knowledge of project management principles and apply Company approved methodology. 
• Manage projects that are of moderate complexity that may cross-departmental lines, prioritizing and coordinating activities of project team members independently. 
• Identify project issues, and communicate progress and obstacles to sponsors and/management. 
• May direct and/or guide work of less experienced participants. 
• Contribute to the definition, planning, coordination, execution, and status reporting for projects of any