Business Systems Analyst, Sr. Print (https://www.governmentjobs.com/careers/durhamnc/jobs/newprint/5071992) Apply  Business Systems Analyst, Sr. Salary $71,304.00 - $110,531.00 Annually Location Durham, NC Job Type Full time with benefits Job Number 25-05579 Department Police Opening Date 09/09/2025 Closing Date 9/23/2025 11:59 PM Eastern + Description + Benefits + Questions Position Description Work, Serve, Thrive. With the City of Durham Advance in your career while making a real difference in the community you serve. Our internationally accredited Durham Police Department (http://durhamnc.gov/149/Police-Department) is dedicated to hiring and training officers and staff who represent the best the law enforcement profession has to offer. We are a progressive agency committed to reducing crime by providing the best quality service. We work to foster public confidence and maintain the highest standards of excellence as a community partner for positive change. If you’re interested in delivering superior emergency response services and working collaboratively to serve our community, join our team in Durham! Hiring Range: $71,304.00 - 85,564.80 Hours: 8:00 a.m. - 5:00 p.m. *** Position may be eligible for a flexible work schedule with Director approval, but is not guaranteed.*** Devoted to providing technical support, administration, and maintenance of a department’s technology systems and equipment, including user support, data management, and data extraction/analysis. Responsible for providing advanced professional analysis and project management on technology and related initiatives including researching and evaluating new processes and technologies; providing fiscal analyses for purchases and assisting with budget development and administration for department technology; overseeing the technology procurement process; serving as project manager for implementation, testing and close out; preparing project plans; troubleshooting and maintaining hardware and software; providing training; extracting data, creating maps, and writing reports; coordinating with vendors; designing, developing, and maintaining databases and web pages; and maintaining documentation and records. Duties/Responsibilities + Provides advanced professional analysis and project management on technology and related initiatives; work involves managing projects, including preparing project scopes, developing work plans, and mitigating risks; analyzing business and technology needs; testing, reviewing, and evaluating systems; designing and implementing technology solutions; designing, developing, and maintaining specialized databases; coordinating and performing technology support operations; troubleshooting related issues; and ensures compliance with policies and procedures. + Administers the procurement process for technology projects; assists with developing and administering budgets; researches and evaluates new technology systems and products; researches, analyzes, and reports on financial, vendor, and related data; prepares cost estimates and financial forecasts; and makes budget- and procurement recommendation. + Prepares, maintains, reviews, and/or submits reports, project and other plans, contracts, bid documents, maps, records, presentations, and other documents; designs, develops, and maintains databases and webpages; researches, compiles, extracts, digitizes, and presents information; and reviews work for accuracy, completeness and compliance with contracts, and applicable regulations, policies, and procedures. + Collaborates with vendors, City management, City departments, and/or external agencies; convenes, attends and facilitates meetings; provides technical assistance and subject-matter expertise in person, via phone or online systems; prepares and conducts training; assesses and/or coordinates technology, business, and/or project needs and operations; coordinates and conducts product demos and trials; and implements new technologies and processes. Minimum Qualifications & Experience + Bachelor’s degree in computer science, information technology, or directly related field OR equivalent experience. + Five years of related professional information technology or computer science experience. Additional Preferred Skills + Two or more years of Criminal Justice information technology experience. + One or more years of experience creating policy and procedures for an organization. + One or more years of Records Management experience. Benefits – General Full-Time Employees + 12-13 paid holidays per year + 13 standard work days of vacation per year + 13 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement + 2 weeks paid military leave per year + Medical, dental, vision, and supplemental life insurance plans + State and City retirement plans + Short and long term disability plans + Paid temporary disability leave for specified conditions + City contribution of 13.6% into the N.C. State Retirement System + Paid funeral leave + Employee Assistance Program - personal and family counseling + Paid life insurance equal to annual salary + 48 hours for volunteer work each year* + 4 hours parental leave each year + Workman's Compensation Insurance + 457 Deferred Compensation Plans Benefits - Part-Time (1,000 hours or more per year) + 401(k) retirement plan (5.0% of salary) + State retirement plan Benefits Part-Time (Average 30 hours per week over 12 month period) + 401(k) retirement plan (5.0% of salary) + State retirement plan effective first day of the month following date of hire + Health insurance effective first day of the month following date of hire + Dental and life insurance, after one year of service + Pro-rated vacation, pro-rated sick, pro-rated floating holiday, parttime holiday pay (based on scheduled hours for that day) after one year of service 01 Where did you first hear about this opportunity? + City of Durham Website + Walk in + Job fair + Employee referral + Professional organization ***Please list the organization in "other" box below*** + Internet posting ***Please list the specific web site in the "other" box below*** + Craig's List + Facebook + LinkedIn + GlassDoor + governmentjobs.com + Monster.com + Indeed.com + Employment Security Commission + Magazine/Newspaper + Other 02 If you listed "other" above please give specific web site, organization, or publication. 03 Please select your highest level of COMPLETED education. + Less than a High School Diploma or Equivalent (GED, HiSET, TASC) + High School Diploma or Equivalent (GED, HiSET, TASC) + Associates Degree + Bachelor's Degree + Master's Degree + PhD or Juris Doctorate 04 Please list the area of academic focus of your degree (such as Major, Minor or concentration). If no degree, please put N/A. 05 How many years of related professional information technology or computer science experience do you have? + No related experience + Less than 1 year of related experience + 1 year but less than 5 years related experience + 5 years but less than 9 years related experience + 9 years but less than 13 years related experience + 13 years or more related experience 06 How many years of related experience do you have in information technology project management? + No related experience + Less than 1 year of related experience + 1 year but less than 3 years related experience + 3 years but less than 5 years related experience + 5 years or more years related experience 07 How many years of Criminal Justice information technology experience do you have? + No related experience + Less than 1 year of related experience + 1 year but less than 2 years related experience + 2 years but less than 5 years related experience + 5 years or more years related experience 08 How many years of experience do you have creating policy and procedures for an organization ? + No related experience + Less than 1 year of related experience + 1 year but less than 3 years related experience + 3 years but less than 5 years related experience + 5 years or more years related experience 09 How many years of Records Management experience do you have? + No experience + Less than 1 year experience + 1 year but less than 3 years experience + 3 years but less than 5 years experience + 5 or more years experience 10 Do you have any knowledge of creating a Disaster Recovery Plan? + Yes + No 11 Do you have any knowledge of conducting an IT Audit? + Yes + No Required Question