Business Systems Admin - Khoros/Sprinklr
Insight Global
We are seeking a highly skilled and technically savvy Business Systems Administrator to join our Business Systems Configuration team. This role will focus on the administration, configuration, management, and reporting of Khoros, Sprinklr, and Salesforce tools. The ideal candidate will have a strong background in configuring and managing these tools, with a particular emphasis on Sprinklr.
Key Responsibilities:
- Tool Administration: Manage all configurations, settings, and reporting within Khoros, Sprinklr, and Salesforce.
- Migration Leadership: Lead the transition from Khoros to Sprinklr, playing a significant role in the migration process.
- Configuration Management: Ensure optimal configuration and management of the tools to meet business needs.
- Request Management: Handle requests for updates and changes to the tools, asking clarifying questions and solving problems as needed.
- Reporting: Generate and manage reports within Khoros and other tools as required.
- Team Collaboration: Work closely with the Business Systems Configuration team to manage day-to-day operations and tool management.
- Project Management: Assist in upcoming Sprinklr migration, ensuring a smooth transition and implementation.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Key Responsibilities:
- Tool Administration: Manage all configurations, settings, and reporting within Khoros, Sprinklr, and Salesforce.
- Migration Leadership: Lead the transition from Khoros to Sprinklr, playing a significant role in the migration process.
- Configuration Management: Ensure optimal configuration and management of the tools to meet business needs.
- Request Management: Handle requests for updates and changes to the tools, asking clarifying questions and solving problems as needed.
- Reporting: Generate and manage reports within Khoros and other tools as required.
- Team Collaboration: Work closely with the Business Systems Configuration team to manage day-to-day operations and tool management.
- Project Management: Assist in upcoming Sprinklr migration, ensuring a smooth transition and implementation.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
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