Mortgage Business System Analyst
Location: Vienna, VA
Hybrid: onsite at least 2 days a week
Shift (Time): 8:30am - 5:00pm
Pay Rate: Open to Both C2C and W2 options
Position Type: Multiyear Contract
We are looking for a Mortgage/Real Estate Business Analyst - someone with real estate systems experience and ideally experience with Black Knight MSPs.
Responsibilities:
Work with business partners to understand functional needs for technology solutions.
Identifying and eliciting business requirements (e.g., needs, objectives, functions, features, input and output)
Determine operational objectives by analyzing business functions, evaluating output requirements and formats.
Collaborate with cross functional teams to improve system automation; plan, coordinate and implement software
change/release to Controlled Testing and Production, obtain required approvals as scheduled, and transition project to production
Analyze, define, and document technical design for data, workflow, logical processes, hardware and operating systems
environment, interface with other systems, internal and external controls and output
Partner with business partners and vendors to improve procedures, resolve problems, and implement initiatives;
presents conclusions and recommendations to management
Conduct root cause analysis to identify development opportunities and recommend applicable business solutions
Ability to create/update configurations and understand technical requirements
Competencies:
Ability to think strategically and analytically. A proven track record of decision making and problem solving based on
analytics. Conceptual thinking skills complemented by a strong quantitative orientation
Strong business judgment, leadership and integrity: Tenacious decision maker, able to bring a healthy, passionate, yet
responsible approach to systems analysis and solutions.
Drive and execute an agenda in an uncertain and fluid environment
Strong communication skills: Impeccable written and oral communication credentials, coupled with strategic negotiating
skills and the ability to drive agreement through intellect, interpersonal and negotiation skills
Clear results orientation: Display a strong focus on achieving both short- and long-term goals. Successful track record of
thriving in a fast paced, entrepreneurial and dynamic environment.
Required Qualifications:
• Bachelor’s Degree in a related field, or the equivalent combination of training, education and experience
• Significant experience in problem resolution including determining root cause, scope and scale of issues
• Significant experience in leading collaborative work teams
• Experience in leading large projects/initiatives which have business risk and impact
• Significant experience in managing multiple priorities independently and/or in a team environment to achieve goals
• Advanced research, analytical, and problem-solving skills
• Advanced organizational, planning and time management skills
• Advanced skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices
and regulations
• Advanced skill identifying and analyzing business requirements and recommending solutions
• Significant experience that demonstrates the ability to research, compile, and document data, business processes, and workflow
• Significant experience in market/consumer research, project management, and analysis in support of strategic
planning initiatives
• Ability to utilize Microsoft Office applications, Outlook, Excel, Word, Project, Visio, OneNote, PowerPoint.
• Real Estate systems
Desired Qualifications
Mortgage experience - Black Knight Mortgage Servicing Platform (MSP)
Configuration experience - OnBase (Hyland) and Prokey (Paradatec)
Agile/SCRUM Experience
SAFe Certification Product Owner
Azure Dev. Ops (ADO)
Understanding Agile/Waterfall processes/procedures
System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
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Ref: #850-Rockville (ALTA IT)
System One, and its subsidiaries including Joulé, ALTA IT Services, TeamPeople, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.