Business Support Final Release (m/f/d) Requisition ID: 70719 Date: Jul 11, 2025 Location: Eschweiler, North Rhine-Westphalia, DE Department: Quality Description: At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future? There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families. We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts. **Essential Duties and Responsibilities** + Final approval of batches and ensuring compliance with agreed customer specifications + Processing, monitoring, and managing batches in quarantine status, including schedule monitoring and blocked inventory + Conducting transactions in the SAP system (release, blocking, rework, returns) + Arranging reworks of batches + Handling of certificates of analysis + Following up on corrective and preventive actions from complaints, audits, process deviations, and out-of-order specifications + Creating priority lists for laboratories + Tracking batches and lots within the framework of deviations and out-of-order specifications as well as sample management **Education** + Successfully completed training **Work Experience** + Several years of experience in the field of quality assurance **Preferred Knowledge, Skills and Abilities** + Good knowledge of SAP & IT systems + Good command of English in spoken and written form + Precise and careful working style + A very high degree of conscientiousness, reliability, and sense of responsibility + Good communication skills West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening.