We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. 

 

Business Suite Solution Advisor

 

Location: Philadelphia, Boston, or New York

 

The Business Suite Solution Advisor leads and manages all strategic presales activities for a given set of opportunities aligned to the Market Units.    S/he serves as a confidante to the sales team to plan sales strategies and to engage the appropriate Customer Success resources to engage in specific sales opportunities.  A Business Suite Solution Advisor is an evangelist for the SAP strategy and solutions portfolio.  S/he engages with the customers to ideate new and innovative solutions and works closely with the team to architect solutions that solve our customer’s most complex business problems.  S/he must possess strong solution selling and value-based selling skills and be able to mentor and coach the assigned Customer Success team members in support of opportunity sales cycles.

 

Leadership and Management

Serve as the single point of contact for the Account Executives in support of sales opportunities. Business Suite Solution Advisor works closely with AEs to qualify the opportunity, collaborate on the selling strategy and presales process and determine the level and extent of Customer Success engagement.   Business Suite Solution Advisors will work closely with Market Unit sales leadership to prioritize their time and Customer Success activities and investments on the most impactful revenue generating opportunities and priorities of the region.  Business Suite Solution Advisors will spend time with customers and be deeply engaged with the customer in strategic accounts, actively participating in customer meetings and serving as an evangelist and leader for the team. Business Suite Solution Advisors motivate and inspire the teams they lead by providing a vision, empowering SE’s and encouraging creativity, clearly communicating expectations and providing support necessary for team success.  When appropriate, the Business Suite Solution Advisor will assign the right Customer Success team members to support qualified opportunities. Business Suite Solution Advisors own the opportunity execution plans, align resources to opportunity activities and establish due dates and milestones to ensure successful team execution of customer deliverables. Business Suite Solution Advisors own the quality of the Solution specific deliverables (presentation, demonstrations, etc.) and the overall outcome of the Solution Proof phase of the opportunity pursuit.  Business Suite Solution Advisors hold themselves and others accountable to the standards established via best practices for delivering memorable customer engagements. Business Suite Solution Advisors play an important role in supporting Total Pipeline Health and Renewals through activities such as Account Planning, Innovation Days and Upsell/Cross Sell opportunities.

 

Evangelize, Educate and Inspire

Business Suite Solution Advisors act as an evangelist for SAP strategy and solutions in their discussions with customers to influence opinions and inspire action.   Business Suite Solution Advisors must have a good working knowledge of SAP solutions, competitive solutions, and how they relate to a customer’s requirements. Business Suite Solution Advisors help customers ideate by serving as an innovation champion, supporting workshops that aim to identify new and innovative solutions that provide added business value.  Business Suite Solution Advisors must be resourceful and creative and be able to work collaboratively with SAP virtual account team and partners.  Business Suite Solution Advisors champion the customer by helping to educate the Customer Success team on customer situations, help them focus on the customer’s “jobs to be done” and prescribe and architect the right solutions to deliver successful outcomes.

 

Developing People

Business Suite Solution Advisors actively coach best practice behaviors and provide both informal and formal feedback to develop excellence in all Customer Success colleagues. Business Suite Solution Advisors will actively promote and reward excellence by leveraging formal and informal recognition programs to applaud outstanding performance from others. Business Suite Solution Advisors will enforce consistent presales processes, including CRM-based opportunity management, dry-runs and discovery sessions and other tools, to ensure superior demos and presentations. 

 

Promote and Reward Excellence

Business Suite Solution Advisors leverage formal and informal recognition programs to applaud outstanding performance from others. Business Suite Solution Advisors provide timely and accurate feedback to Solution Advisors and Line of Business Directors and will work collaboratively with the team to continuously elevate performance.

 

Work Experience:

8+ years of relevant presales experience with 1-2 years of people management experience a plus Proficiency in one or more application areas from SAP solutions. Experience in: People Management, Sales Management and Sales Processes, Performance Management, Delivery of high-volume short duration work packages, building and motivating teams

 

Education and Qualifications / Skills and Competencies:

Bachelor equivalent: minimum requirement Master equivalent: optional MBA / Ph.D.: optional

 

 

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Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.  

 

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

 

EOE AA M/F/Vet/Disability

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

 

Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 137,300 - 294,000 USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

 

Requisition ID: 419751 | Work Area:Presales  | Expected Travel: 0 - 40% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid

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