At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the Role and Team:

The team is searching for a Business Rules Analyst with experience in buyer risk and payment fraud, to join us in our Salt Lake City office! We are responsible for staying current on new risk trends and strategies by analysing reports, engaging with global teams to identify potential issues, and conducting ad hoc statistical analysis. You will lead and manage change for the team, including developing and driving effective change plans while balancing execution and efficiency with risk mitigation. This individual will be a go-to person for any technical queries and be an excellent communicator with a can-do attitude.

What You Will Accomplish:

Partner effectively and maintains positive relationships with Policy, Customer Operations and global cross functional teams.Promote standard methodology sharing across global teams as well as within own function, supporting shared learningRule Creation, Organisation, Innovation and Maintenance of documentsAssist in maintaining rule platform, deploying rule sets, and triaging and tracking bugsLead complex projects including collaboration with business unit, product management and GCXEffectively resolve conflict, remove roadblocks and support or lead on decision-making or partner concerns that ariseMake sound decisions in ambiguous or difficult situations, including when under pressure, and is not afraid to challenge the status quo

What You Will Bring:

Dedication to working eBay's Hybrid Model with 3+days onsite in office each week at our Salt Lake City, Utah office.Excellent understanding of Buyer risk and Fraud in PaymentsProven analytical skills and is able to define & clearly articulate success by metrics and data driven measurements to detect fraudStrong SQL, Excel PivotTable, and other data visualisation experience. At least some basic skills honed in R, Python etc and/or ability to build useful tools for the group.Phenomenal social skills, communication, and influence abilities.Excellent presentation skillsIn-depth knowledge of eBay’s policies, tools, systemsSelf Starter - Ability to work effectively in an autonomous fashion, and willingness to enable the success of partners worldwideProject/Change Leadership - Has successfully taken ownership of project timelines and multi-task management in the pastDemonstrates a strong sense for doing the right thing for our customers globallyLeadership experience in a cross functional organizationExperience with senior leadership and ability to deliver executive level summary reports and presentationsBachelor’s Degree or equivalent experience, PMP or PRINCE2, Six Sigma, Agile or other certifications a plus

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The base pay range for this position is expected in the range below:

$70,000 - $120,700

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

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eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

 

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