Position

Business Relationship Manager (IT) (Industrial Soultions)

Location

Arden, NC     

About us

BorgWarner is a global leader in delivering innovative and sustainable mobility solutions. We are a team of independent thinkers and innovators, united by a shared vision of a cleaner, energy-efficient world. Our unique environment brings together talented individuals, meaningful work, and cutting-edge technology.

The BorgWarner Arden campus is home to two world-class technical centers and a state-of-the-art manufacturing facility specializing in the design and production of turbochargers, fans, and fan drive components for the automotive industry. Nestled in the scenic mountains of Western North Carolina, the Arden campus offers a wide range of career opportunities in a dynamic and innovative environment.

Our Culture

We foster a diverse and inclusive workplace built on integrity, excellence, responsibility, and collaboration. The health and safety of our employees are our top priority.

Career Opportunities 

With over 80 locations in 19 countries, BorgWarner offers exciting local and global career paths. We value our people as much as our products and encourage you to explore our history, culture, and future vision.

If this role excites you and aligns with your experience—even if you don’t meet every requirement—we encourage you to apply.

For a listing of Asheville/Arden openings:  BorgWarner Openings

Pay & Benefits

All positions start at an above market pay rate for that position. Benefits are also above market and include the below for all fulltime employees:

Day 1 Medical Coverage with potential of no monthly premiumOnsite Health Clinic for employees and dependents (age 14 and over) at no costDental, Vision, Life, AD&D, and Disability CoverageTuition Reimbursement Program after 18 monthsRetirement Savings Plan (401k) with a matching programCompany paid holidays and vacation starting Day 1

POSITION SUMMARY

Business Relationship Manager (BRM) is a liaison between IT and the business, oriented toward emerging needs. Driving digital transformation by digital technologies to create new or modify existing business processes, culture, and customer experiences to meet changing business and market requirements. Has significant knowledge in subject matters pertaining to both IT and the business. This person needs to have the ability to gather business requirements and convert them into projects or change requests focusing on the value-add creation. Experience in manufacturing (best Automotive) process is needed.

KEY ACCOUNTABILITIES

Advice business on how to maximize their investment in IT and identify opportunities for leverage of ITBusiness requirements gathering and analysis of the business value; leveraging global and regional IT Organization to address these needsStand accountable to the business for overall IT delivery (fulfills the task by coordinating other efforts),Pre-project business solution design, project estimates for cost-benefit analysisPlan IT budget and monitor IT spend to make sure IT costing effectively and meet Plant and Business Unit IT targets.Work between internal/external IT service provides and the business to develop Service Level Agreement (SLA) negotiationsCommunicate and negotiate with business leaders or business process owners on deliverablesDirect projects towards desired technology strategies and standardsReport back to business and IT on the status of projects and IT performance (score card)Identify opportunities for business operational efficiency and drive to specific metrics for business cost saving and value realizationPerform other duties as needed.

Next generation competencies are a plus

Scrum and Agile

Data Science and Business Analytics

Machine Learning and Robotic Process Automation (RPA)

EXPERIENCE

Bachelor’s degree in Computer Science, Information Systems, or related technical degreeBusiness analytical skills confirmed by working experience, preferred in the Automotive Industry and SAP ERPExperience in the digital manufacturing is a plus (IoT, I4.0, RPA)Strong inter-personal and communication skills, including trainings and presentationsExperience in systems analysis and problem solvingVery good English in writing & speakingIT projects management (Scrum, Agile) experience is a plusStrong customer management skills and ability to understand and translate and define complex business requirementsAttention to detail and ability to quickly learn new technologies and toolsAbility to establish and maintain effective working relationships with others; work harmoniously and effectively as part of a teamAbility to work directly with middle to senior management as well as employees at all levels throughout the organizationAbility to prioritize multiple projects, work under tight deadlines, and handle changing priorities 

Key Competencies

Subject matter expertise in both the business and the IT technologies used in the business.Detail and good analytical skillsInterpersonal SkillsCommunication and collaborationNegotiationRelationship managementFinancial and business case developmentProject ManagementITIL (Service management, SLA, score cards)Presentation skills

Salary Range:

$104,800 - $144,100

Internal Use Only: Salary

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