Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking (WPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking Wealth, HSBC Life, Retail Banking Strategy and COO Digital Transformation.

We are currently seeking a high calibre professional to join our team as a Business Quality Assurance Associate.

Principal Responsibilities

Responsible for Business Testing with the local countries for changes to the digital channels in public website, Internet Banking, Share dealing, and MobileTo ensure these meet customer expectations both internal and external, ensuring defects are identified and tracked before releaseUndertake test preparation for a variety of projects resource estimating, planning, scoping, identifying data and environment requirementsWrite and review range of testing documentationCoordinate testing tasks for specific projects, progress issues and escalate where necessaryPlan and support validation activity for live releases of new servicesWork collaboratively with software delivery and change delivery, Marketing and operational areasAdoption and use of testing standards and processesChair and/or attend project update meetings, deliver project updates and escalate any known issues and concernsAdherence to mandatory objectivesAlignment of activity to departmental governance

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking (WPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking Wealth, HSBC Life, Retail Banking Strategy and COO Digital Transformation.

We are currently seeking a high calibre professional to join our team as a Business Quality Assurance Associate.

Principal Responsibilities

Responsible for Business Testing with the local countries for changes to the digital channels in public website, Internet Banking, Share dealing, and MobileTo ensure these meet customer expectations both internal and external, ensuring defects are identified and tracked before releaseUndertake test preparation for a variety of projects resource estimating, planning, scoping, identifying data and environment requirementsWrite and review range of testing documentationCoordinate testing tasks for specific projects, progress issues and escalate where necessaryPlan and support validation activity for live releases of new servicesWork collaboratively with software delivery and change delivery, Marketing and operational areasAdoption and use of testing standards and processesChair and/or attend project update meetings, deliver project updates and escalate any known issues and concernsAdherence to mandatory objectivesAlignment of activity to departmental governanceExcellent knowledge and experience of the testing processStrong awareness of digital channels and customer expectationsA strong team player who is highly collaborative recognizing their specialized role in the department and acknowledging other areas and individuals roles and responsibilitiesGood communication skills, both written and verbal, to explain complex issuesGood decision-making skills to be able to evaluate importance of defects found during testing, based on impactEnthusiastic and self-motivatedInnovative having the ability to approach things differently or do different things to deliver goalsAbility to influence and challenge to ensure that customer needs are represented1 year of testing experience is preferred, fresh graduate is welcomedFluent spoken and written English and Cantonese, good command in Mandarin

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited

Excellent knowledge and experience of the testing processStrong awareness of digital channels and customer expectationsA strong team player who is highly collaborative recognizing their specialized role in the department and acknowledging other areas and individuals roles and responsibilitiesGood communication skills, both written and verbal, to explain complex issuesGood decision-making skills to be able to evaluate importance of defects found during testing, based on impactEnthusiastic and self-motivatedInnovative having the ability to approach things differently or do different things to deliver goalsAbility to influence and challenge to ensure that customer needs are represented1 year of testing experience is preferred, fresh graduate is welcomedFluent spoken and written English and Cantonese, good command in Mandarin

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited