Cigna International Health is seeking a highly motivated leader to design, implement, and manage a standardized program to govern and document the provision of intra-group services (“IGS”) and payment among International Health and other Cigna Group affiliates. There are important financial, accounting, tax and regulatory considerations that must be addressed when Cigna companies provide services to each other, including pricing for the transaction, a written agreement documenting services and financial activity between the companies, and securing applicable regulatory approvals prior to implementation. This role is accountable for the design and development of an overall program management of IGS initiatives across International Health. It involves leveraging strong project management methodologies and interpersonal skills while coordinating with cross-functional teams to drive timely and quality delivery within budget.
Responsibilities:
Effectively design, drive, and manage a standardized program to support, govern, and document the provision of IGS in a sustainable and repeatable manner:
Initiate: Support service intake process; identify stakeholders; build and manage program structure and governance.
Plan: Build project plans and readiness; track program deliverables; lead status reporting and communications; capture, manage, and escalate risks and issues.
Execute: Ensure implementation of capabilities on time and within budget. Ensure successful handoff to baseline.
Monitor: Oversee and track validation activities and track measures of success.
Initiate and facilitate strategic conversations with cross-functional stakeholders such as Accounting, Operations, Finance, Pricing, Legal, Compliance, Technology, Tax, Risk Management, and Business to ensure alignment and to encourage key decisions.
Ensure implementation addresses applicable legal, regulatory, and financial requirements.
Provide a process to comply with accounting protocols, such as transfer pricing.
Work with business and legal partners to create and/or update a master intercompany agreement, supplemental IGS contracts, schedules, appendices, etc. and secure regulatory approvals when required.
Maintain complete and accurate records relating to IGS transactions, regulatory records, and IGS contracts.
Conduct periodic training on and audits of business unit compliance with IGS governance requirements.
Act as a subject matter expert on IGS services and implementations
Embrace an Agile mindset and partner with delivery teams to ensure successful delivery.
Qualifications
Bachelor’s degree required.
5-10 years of project management experience, ideally in an International setting within insurance or financial services.
Formal project management training and/or certifications (examples include but are not limited to: PMP, Agile, SAFe).
Proven ability to function in a heavily matrixed environment.
Strong business acumen, with proven ability to leverage knowledgebase to adapt to new work quickly.
Track record of solid verbal and written communication and presentation skills with multiple stakeholders at various levels.
Resolve to maintain adherence to principles, policies, and procedures in a high-paced environment and in the face of pressure and multiple competing priorities;
Collaborative team-player, cooperative, decisive, practical, and solutions focused;
Detailed knowledge for driving results-oriented work.
Experience leading complex, cross-functional projects or programs.
Comfortable with raising questions, issues, ideas or suggestions to colleagues.
Proficiency in Microsoft Power Point, Excel, SharePoint, Jira, Visio, MS Project.
Professional demeanor necessary to interact with persuasiveness and confidence.
About The Cigna Group
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.