ADP is hiring a Business Process Manager (GlobalView Subject Matter Expert - Mexico).
In this position you will be a member of ADP's GlobalView® North America Project Management Office organization, an organization that drives strategic business transformation ensuring removal of organizational pains and innovation that drive market competitiveness and shapes the future of payroll in our region.
RESPONSIBILITIES:
Leverage in-depth county specific knowledge of payroll regulations, compliance requirements, and cultural nuances to ensure successful project delivery and alignment with local market practices Builds continuous knowledge of ADP GlobalView that instills confidence in our internal clients. Provide consultative advice and guidance on PMO projects and to our partners as a subject matter expert. Continually maintains and upgrades knowledge and skill base through a wide variety of available resources to ensure familiarity. Learns future products and new tools as they are deployed. Proactively seeks ways to provide a better client experience (internal and external), recommending enhancements to products and processes. Participates in ongoing departmental improvement initiatives. Engages with other Business Units to find efficiencies and streamline / standardize business processes and develop best practices. Creates requirements for new automation processes, in partnership with development teams. Creates business cases for new initiatives. Partners with Service leaders and teams on ongoing enhancement needs for existing solutions. Develops and execute testing plans for new solutions. Maps existing as-is and to-be processes. Plans and execute business readiness and change management for new solutions and processes. Performs testing of enhancements. Works with global teams on prioritization and removal of roadblock to meet delivery dates. Ensures the delivery of technical automation that will meet the needs of our business partners. Performs other related duties as assigned.QUALIFICATIONS REQUIRED:
Bachelor's degree or equivalent experience and education At least 3 years of experience with ADP GlobalView North America payroll processing required Solid knowledge in Microsoft Windows Applications: Excel, PowerPoint, Word, Sharepoint Expertise in Payroll Processes, GlobalView SAP, RET and BPMS. Bi-lingual – English / Spanish requiredPREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following:
Ability to lead teams in prioritization and time management skills. Ability to meet timelines and deliverables. Strong relationship management and communication skills, both written and verbal Self-starter, sense of urgency and works well under pressure. Strong attention to detail. Payroll certification is an asset.
#LI-IB1
#LI-HYBRID
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.