At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The (Sr.) BPM Lead will lead and implement the BPM framework in the organization. This position aims to improve efficiency, optimize customer experience, and ensure that business processes align with the company's strategic goals. The position requires strong process optimization, project management, and cross-departmental communication and coordination skills. Additionally, this position needs to achieve results in complex environments and responsible for team guidance, development, and engagement.

Key Responsibilities

BPM Strategy implementation

Responsible for fully implementation BPM strategy in alignment with corporate strategy

Responsible for Pharma China Business Process Management Framework(process governance/process architecture/process change/capability building ) and implementation in the organization

Responsible for Aspire Master Data Framework especially data governance to ensure data are comparable and hence insights can be generated consistently in the organization

Process Optimization

Defines process E2E together with their data strategies to be built and lead continuous improvement E2E process efficiency, effectiveness and user satisfactory, covering 500 L4  processes in ASPIRE and other commercial processes 

Responsible for ASPIRE relevant documentation (e.g. SOPs) and Training Material lifecycle management including assessment, updating, approval and training.

Build and lead local communities and networks

Bridge connection with global BPM team, benchmark good practices across the organization

Define BPM capability building plan for the organization and act as a coach 

Process Performance Monitoring: Define Process Performance Indicator (KPIs), monitor and evaluate process performance, and report regularly.

Project Management: Lead complex/corporate projects beyond by applying professional methodologies (such as BPM, Lean or Six Sigma, project management).

Leadership and Influence: Enables a network of (senior) experts to directly or indirectly influence others to achieve results 

Team Management: Responsible for leading, coaching, development and engagement of teams. 

Qualifications and Education Requirements

Bachelor degree and master preferred 

10+ years experience in process and project management

5+ years experience in data management and system development

Professions in process improvement, process mapping, modeling, and analysis and project management  and lean methodologies

Strong analytical skills and a sense of innovation

Ability to influence others and achieve results in complex environments.

Ability to mentor, develop, and motivate teams

Business acumen and solid business knowledge in pharma industry

PMP and Six Sigma certificate Black Belt will be a plus.

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.