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The (Sr.) BPM expert is responsible for executing the company's BPM work. This position aims to support the improvement efficiency, reduction of costs, optimization of customer experience, and ensure that business processes align with the company's strategic goals. This position requires strong process analysis skills, data processing abilities, and coordination skills.

Key Responsibilities

Business Process Management Framework: Sustain and fully implement Pharma China BPM Framework 

Process Optimization

Defines process E2E together with their data strategies to be built and lead continuous improvement E2E process efficiency, effectiveness and user satisfactory, covering 500 L4  processes in ASPIRE and other commercial processes 

Leads local communities and networks

Bridge connection with global BPM team, benchmark good practices across the organization

Support to define BPM capability building plan for the organization and act as a coach

Process Performance Monitoring: Support to define Process Performance Indicator (KPIs), monitor and evaluate process performance, and report regularly.

Ensure that business processes are strategic alignment with overall strategy and goal

Project Management: Lead complex projects beyond by applying professional methodologies (such as BPM, Lean or Six Sigma, project management).

Leadership and Influence: Ability to influence stakeholders to adopt a new approach

Qualifications and Education Requirements

Bachelor degree and master preferred 

5+ years experience in process and project management

3+ years experience in data management and system development

Professions in process improvement, process mapping, modeling, and analysis and project management  and lean methodologies

Strong analytical skills and a sense of innovation

Ability to influence others and achieve results in complex environments.

Business acumen and solid business knowledge in pharma industry

PMP and Six Sigma certificate Belt will be a plus.

Preferred Qualifications:

PMP, CBAP, Six Sigma, and other relevant certifications are preferred.

Experience working in multinational corporations or large enterprises is preferred.

Experience in digital transformation or process automation projects is preferred.

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.