Business Planning and Analytics is responsible for supporting decision-making through data-driven insights and analyses. This role involves developing comprehensive business plans, analyzing key performance indicators (KPIs), and providing actionable recommendations to drive business growth and efficiency.

This position is responsible for providing facilitation services to support Manulife's core business functions, with a particular focus on sales production-related reports and management information system (MIS) reports. The ideal candidate will possess a deep understanding of the business, developing strong analytical skills, mathematical proficiency, and an understanding of risk management.

Position Responsibilities:

1. Data Analysis:

Collaborate with senior management to develop short-term and long-term business plans.Identify and evaluate business opportunities, risks, and market trends.Support the development of financial models and forecasts.Collect, analyze, and interpret data from various sources to identify trends and patterns.Develop and maintain dashboards and reports to monitor business performance.Conduct ad-hoc analyses to support specific business initiatives and projects

2. Performance Measurement:

Define and track key performance indicators (KPIs) to assess the effectiveness of business initiatives.Provide insights and recommendations to improve operational efficiency and profitabilityAssist in the preparation of regular management reports and presentations

3. Cross-Functional Collaboration:

Work closely with various departments (e.g., Actuarial, Finance, Marketing and Operations) to gather data and insights.Participate in cross-functional projects to drive business improvement

4. Continuous Improvement:

Identify opportunities to enhance data collection processes and analytical methodologies.Stay updated on industry trends and best practices in business analytics and planning.Lead the periodic review of the MCBL Employee Sales Incentive Program (SIP) and the variable pay compensation package for the sales team, including FSAs, AMs, and RSHs.

5. Others

Compensation management to drive desired distributor behavior (simulation, implementation & monitoring of effectiveness of the MCBL compensation scheme, system enhancementsBusiness case preparationParticipation and involvement in various MCBL projects, programs & initiativesRegular and timely monitoring of MCBL expenses (both fixed and variable) to ensure expenses and budget are maximizedAnnual business planning exercise and budget settingAbility to leverage on using Power BI to transform data into meaningful insights (data modeling and visualization)

Required Qualifications:

Bachelor’s degree in actuarial science, business administration, Finance, Economics, Data Science, or a related field. Actuarial degree with experience is a plusExcellent technical skills and programming skills, knowledgeable in financial spreadsheets preparation and trend analysis data simulation and report commentary writing skillsExcellent verbal and written communication skills, organization skills including ability to effectively communicate with internal and external customersProven 2-3 years of experience in business planning, data analysis, or a similar roleStrong proficiency in data analysis and visualization tools (e.g., Excel, Power BI, SQL)Excellent analytical and problem-solving skillsAbility to communicate complex data insights in a clear and concise mannerStrong attention to detail and organizational skillsMust be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service

Preferred Qualifications:

Experience with statistical analysis or financial modelingFamiliarity with budgeting and forecasting processesKnowledge of the industry in which the company operates

When you join our team:

We’ll empower you to learn and grow the career you want.

We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Working Arrangement

Hybrid