**Business Planner - Service Parts Supply Chain (SPS)** **In this role, you have the opportunity to** Manage the customer and inventory performance of a portfolio of service parts, as well as support the New Parts Introduction process with our global partners within the business unit. **You are responsible for** + Partnering with colleagues within SPS Strategic planning, Business Unit, Markets, SPS Supply management, SPS Master data, SPS ASAP desk, and other disciplines to secure parts availability for the customer + Managing the End-to-End Planning Process: demand forecasting, stock target setting and supply planning; for the responsible parts’ portfolio across the network of 4 central and 117 market locations + Utilizing the advanced planning tool to periodically validate and update the parts planning, follow-up on planning alerts, and master data management + Analyzing Stock-outs and Material Availability misses, to create and execute on corrective actions and preventive action plans + Represent SPS Planning in lifecycle related BU projects (New Product Introduction, Engineering changes, Last Time Buy, Phase-outs) to ensure impact on service parts are considered and to execute on plan + Proactive participation in inventory breakthrough program or assigned Hoshin activities, contributing to structural improvements on SPS priorities + Being a contact person in case of escalation within the Field Change Order (FCO) process regarding stock and distribution planning in alignment with the BU FCO team and SPS FCO Planning team **You are a part of** The SPS organization which is responsible for the management and delivery of Healthtech service parts all over the world to our customers. Within SPS you will be part of the Global Planning & Supply (GPS) department, which includes a group of around 40 people around the globe focused on meeting the material availability objectives for our customers, while minimizing the inventory and excess and obsolescence risks to our shareholders. Other Business Planners, Strategic Planners and Supply Managers will be your direct colleagues. The culture within the team and SPS is dynamic, driven by the high complexities in our supply chain and industry as well as high expectations from our customers and shareholders. In SPS we have a performance culture and as organization striving for continuous improvement. **To succeed in this role, you should have the following skills and experience** + Master’s or Bachelor’s Degree with Supply Chain Planning and/or Supply Chain operations, + At least 5-8 years of working experience in Supply Chain operations, preferably at large company in an international environment, + Fluency in English + Strong analytical capabilities, clear communicator, standout colleague, + Detail oriented and able to make clear decisions with available information + Experience in working with a Supply Chain Planning tool + Demand forecasting, stock target setting and supply planning knowledge preferred + An excellent understanding of SAP ERP Systems and Data + Experience within Customer Service and Healthcare industry is preferred + Creativeness, thinking in solutions and driving implementation + Experience with LEAN deployment is preferred + Flexibility to support different SPS Planning Team if needed **In return, we offer you** We offer you an exciting role in a rapidly growing Healthcare environment. You can expect challenges in a complex and international environment with the most up-to-date and advanced technologies. You will have plenty of opportunities to further develop yourself and grow within our company, both from supply chain knowledge as well competencies. **Why should you join Philips?** Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you. **How we work together** We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations. Indicate if this role is an office/field/onsite role. **About Philips** We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. * Learn more about our business. * Discover our rich and exciting history. * Learn more about our purpose. If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.