AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.
In this role, the Business Ops and Planning Manager will support the GCR partner team to meet organizational goals, by providing long-term and short term business plans, developing and implementing the evolving go-to-market model, designing and monitoring BMS (Business Management System), conducting essential data analyses for business insights and recommendations, and designing/improving critical sales and customer related processes.

Key job responsibilities
1. Collaborate with business leaders to develop long-term and short-term plans for the teams. Own the annual planning process, setting business targets and HC plans.
2. Influence the design of the GTM model and working mechanisms with PDM, sales, and cross-functional teams to align with evolving market and organizational needs. Set business targets based on strategy, territory development, and resource planning, driving execution.
3.Design and enhance the Business Management System. Provide regular reports/dashboards, highlighting focus areas.
4.Conduct data analysis for insights, call out gaps/issues and provide recommendations. Coordinate implementation to improve productivity for PSM, PDS and PDM.
5. Design or enhance partner/customer processes to improve experience, sales efficiency, and business operations.


About the team
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

About AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.