Business Operations Manager, One Medical Operations
Amazon.com
Amazon One Medical is revolutionizing primary care, and we're seeking a Business Operations Manager to lead our internal communications for One Medical's Clinical and Central Operations team (Services supporting virtual medical services and AOM - Customer Care). Our mission is to transform healthcare through a seamless combination of innovative technology and exceptional patient-centered care.
The Centralized Operations Support team is seeking an experienced Business Operations and Manager to join our team and partner closely with our VMS and AOM-Customer Care Operations (Mission Control) programs. In this role, you will be responsible for developing and executing impactful communications strategies to inform and engage our internal teams and stakeholders. This includes supporting town halls, company announcements, and project-level communications and change management. You will work closely with our Business Leads including: L&D, Performance Excellence (Product/IT), Virtual Medical Services, and Strategic Initiatives PMs to ensure seamless, transparent, and trusted communications.
Key job responsibilities
Demonstrate Highest Standards in all communications, maintaining flawless quality and attention to detail.
Exercise Ownership over the internal communications function, proactively identifying opportunities and driving initiatives forward.
Earn Trust with internal partners by delivering reliable, transparent, and audience-centric messaging.
Exhibit a Bias for Action, quickly responding to evolving program needs and adapting communications strategies as required.
Learn and Be Curious, asking questions and seeking new perspectives about possibilities and acting to explore them
Create engaging content for town halls, company announcements, and project-level updates.
Partner with all business leaders to ensure consistent, cohesive messaging across the organization.
Leverage your healthcare industry experience (if applicable) to tailor communications for our unique operating environment.
Contribute your strong document writing skills to enhance the clarity and effectiveness of our change management.
The Centralized Operations Support team is seeking an experienced Business Operations and Manager to join our team and partner closely with our VMS and AOM-Customer Care Operations (Mission Control) programs. In this role, you will be responsible for developing and executing impactful communications strategies to inform and engage our internal teams and stakeholders. This includes supporting town halls, company announcements, and project-level communications and change management. You will work closely with our Business Leads including: L&D, Performance Excellence (Product/IT), Virtual Medical Services, and Strategic Initiatives PMs to ensure seamless, transparent, and trusted communications.
Key job responsibilities
Demonstrate Highest Standards in all communications, maintaining flawless quality and attention to detail.
Exercise Ownership over the internal communications function, proactively identifying opportunities and driving initiatives forward.
Earn Trust with internal partners by delivering reliable, transparent, and audience-centric messaging.
Exhibit a Bias for Action, quickly responding to evolving program needs and adapting communications strategies as required.
Learn and Be Curious, asking questions and seeking new perspectives about possibilities and acting to explore them
Create engaging content for town halls, company announcements, and project-level updates.
Partner with all business leaders to ensure consistent, cohesive messaging across the organization.
Leverage your healthcare industry experience (if applicable) to tailor communications for our unique operating environment.
Contribute your strong document writing skills to enhance the clarity and effectiveness of our change management.
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