NC-Chapel-Hill, USA
3 days ago
Business Officer
Employment Type: Permanent Staff (EHRA NF) Vacancy ID: NF0009276 Salary Range: Based on experience Position Summary/Description: The Department of Restorative Sciences consists of the Divisions of Prosthodontics, General Dentistry and Operative Dentistry. The Department Manager in the Department of Restorative Sciences provides daily programmatic and operational management, is a member of the management team, and reports directly to the Chair of Restorative Sciences. This position serves as the right hand to the Chair of the Department and has fiscal authority in the absence of the Chair. The Department of Restorative Sciences is an academic, clinical, and research unit consisting of 17 residents, approximately 30 permanent faculty, 28 adjunct faculty, and 14 staff members. The Department Manager manages activities in the Restorative Sciences Department administrative office, the Graduate Programs in Prosthodontics and Operative Dentistry, Predoctoral academic program in General Dentistry and Prosthodontics, Operative Dentistry and General Dentistry Divisions in the Dental Faculty Practice. The Department Manager manages operating budgets and procurement activity for the department; assists with budget planning and policy development/interpretation; and reviews and enhances procedures/systems that impact the department, providing status reports regularly as scheduled and, outside of protocol, as needed. This position directly supervises two Patient Care Coordinators (Graduate Prosthodontics and Graduate Operative Dentistry), the Dental Assistant Supervisor and CDI Lab Supervisor, and, thereby, is second-level supervisor for all departmental administrative and clinical staff. This position works with subordinate supervisors and in collaboration with the Chair to resolve problems or questions regarding work processes, policies, organization, and/or methods. The Department Manager also assesses operational needs with regard to technology, telecommunication, and facilities management and communicates with a wide variety of internal staff and external agencies. Education and Experience: Administrative management experience in a clinical setting (medical or dental); experience with Business Systems Analysis or other evidence of systems development and improvement, especially in a clinical setting. Extensive experience of EPIC is highly preferred. Essential Skills: Successful applicants will demonstrate a positive, highly professional and customer-oriented focus in the workplace. Outstanding verbal and written communication skills are required. Strong computer skills in Microsoft Word, Excel and PowerPoint are required. In addition, successful applicants must demonstrate the following: Ability to perform a broad range of business functions; ability to conduct financial management, budget analysis, and forecasting for a complex department funded by a variety of dynamic and multidimensional funding sources (clinics, endowments, expendable foundation funds, state); ability to supervise and manage administrative and clinical staff and supervisors to ensure compliance with recruitment, selection, training, and performance management policies and procedures; ability to recommend resolution of disciplinary matters; ability to lead employee growth and development and, in partnership with the HR office, to develop a long term staffing plan for a diverse and dynamic workforce; ability to develop short and long term goals, objectives and strategic plans that support the department’s mission and functions; ability to assess and resolve unprecedented problems; ability to understand, distill and communicate complex information both orally and in written reports that make impact on operations and/or policies; ability to interpret policies and procedures and develop specific departmental practices; ability to communicate, negotiate, and work with faculty, students, staff, patients and other departments and organizations; ability to work on multiple projects simultaneously, to negotiate to achieve successful results, and to thrive in a fast-paced environment to deliver high-level customer service; must demonstrate strong professionalism and excellent interpersonal and leadership skills. Knowledge of appropriate business practices and procedures. Ability to manage and improve business processes and operations by ensuring continuity, integration of the Department of Ortho’s policies and procedures with the ASOD’s mission and strategic plan. Ability to develop long- and short-term goals and objectives that support the business functions. Knowledge of financial management, personnel administration/management, purchasing, inventory control, facilities coordination/planning, and information technology needs assessment. AA/EEO Statement: The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.
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