Job Description

As a Business Office Manager at Baldwin Health you’ll join a team and be a part of a culture that's dedicated to providing top quality care to our patients. Our full-time employees enjoy a robust benefits package which may include health insurance, 401(k), licensure/certification reimbursement, tuition reimbursement, and student loan assistance for eligible roles.

Job Summary 

This position is responsible for the effective and efficient supervision of the operations of the surgery center business office functions which includes registration, scheduling, medical records, patient financial accounting, and billing/collecting. 

Essential Functions

Work with Regional Business Office Manager to hire and supervise staff within business office including, registration, billing, and medical records. Work the Regional Business Office Manager and Administrator to initiate and maintain the business office policies and procedures. Work with Regional Business Office Manager monitoring the performance of all Billers, Collectors, Third Party Coding vendor(s) in areas of timely and accurate coding, charge capture, cash flow, days in accounts receivable, etc. Communicate with ASC Division leadership on performance of center and opportunities. Ability to post charges, post payments, bill out claims through clearinghouse, follow up on insurance and patient collections, and perform verification of benefits and authorizations as needed to cover staffing shortages. Ensure compliance with federal laws, state laws, policies, and procedures. Responsible for cash collections in line with cash goals. Responsible for ensuring strong customer service and communication in registration and scheduling. Maintains working knowledge of reimbursement contracts for center. Maintains understanding of cost and profit for cases performed at center. Oversee and perform timely and accurate completion of medical records (retention and destruction). Oversee and perform the calculations, patient communications, and collection of up-front patient collections. Performs other duties as assigned. Complies with all policies and standards.

Qualifications

Associate Degree business related field preferred or Bachelor's Degree business related field preferred 2-4 years ASC Business Office experience required 1-3 years in business office supervisory role within a healthcare facility preferred 2-4 years Experience working with patient financial systems, specifically ASC patient financial systems required

Knowledge, Skills and Abilities

Proficient with computers, Microsoft Excel, and Microsoft Word preferred.