**General Summary** Provides administrative support for the organization by performing a variety of secretarial/clerical duties such as reception, scheduling, billing and/or transcription. Monday-Friday dayshift with varying hours between 6am and 6pm. No weekends or holidays. **Duties and Responsibilities** **Essential Functions:** + Answers telephones, routes callers, takes messages and provides routine information to callers. + Greets and registers patients in accordance with established policies and procedures. + Schedules patient appointments within established parameters. + Maintains files and electronic patient records on an ongoing basis. Handles patient Protected Health Information (PHI) on a regular basis. + Coordinates with appropriate personnel to facilitate creation of the patient schedule and to ensure that needed equipment, supplies, personnel, and patient information is available. + Enters and/or retrieves data from established computer files and/or cloud-based systems using knowledge of various computer software applications. + Opens and routes incoming mail; distributes correspondence and other material to staff. Photocopies, faxes and scans documents as needed. **Common Expectations:** + Maintains established policies and procedures, objectives, quality assessment and safety standards. + Maintains professional growth and development. + Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation. + Transcribes recorded material, including operative reports, discharge summaries, patient history and examinations. + Orders office supplies as necessary. + Reviews pre-admissions and admissions to ascertain and verify insurance coverage and eligibility. **Qualifications** **Minimum Education:** + High School Diploma or GED Required **Work Experience:** + Less than 1 year Relevant experience. Required + Business office and receptionist experience. Preferred **Courses and Training:** + Medical Terminology. Upon Hire Required **Knowledge, Skills, and Abilities:** + Basic computer and typing skills. + Good communication and interpersonal skills. **Benefits Offered:** + Comprehensive health benefits + Flexible spending and health savings accounts + Retirement savings plan + Paid time off (PTO) + Short-term disability + Education assistance + Financial education and support, including DailyPay + Wellness and Wellbeing programs + Caregiver support via Wellthy + Childcare referral service via Wellthy WellSpan Health's vision is to reimagine healthcare through the delivery of comprehensive, equitable health and wellness solutions throughout our continuum of care. As an integrated delivery system focused on leading in value-based care, we encompass more than 2,300 employed providers, 250 locations, nine award-winning hospitals, home care and a behavioral health organization serving central Pennsylvania and northern Maryland. Our high-performing Medicare Accountable Care Organization (ACO) is the region's largest and one of the best in the nation. With a team 23,000 strong, WellSpan experts provide a range of services, from wellness and employer services solutions to advanced care for complex medical and behavioral conditions. Our clinically integrated network of 3,000 aligned physicians and advanced practice providers is dedicated to providing the highest quality and safety, inspiring our patients and communities to be their healthiest. WellSpan Surgery & Rehabilitation Hospital At WellSpan, we recognize that the challenges brought on by a stroke, trauma, orthopedic injury or spine condition require specialized care. WellSpan Surgery and Rehab Hospital was designed specifically with these challenges in mind; offering advanced orthopedic, spine and neurosurgical surgeries, acute inpatient rehabilitation and specialized outpatient rehabilitation. WellSpan Surgery and Rehab Hospital (WSRH) is a Magnet designated hospital where our dedicated interprofessional team works collaboratively with the integrated health care delivery system that is WellSpan. We support the journey to optimal independence by providing superior quality care, delivered by a compassionate team, in a patient-centered, healing environment. **Quality of Life** Lancaster City was the capital of Pennsylvania from 1799 to 1812. Today, Lancaster County includes a vibrant downtown business district, desirable suburban neighborhoods and sprawling agricultural farms. Life in Lancaster County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, an independent professional baseball team, fine dining and more. When visiting Lancaster, one can't help but recognizing the influence of the Pennsylvania Dutch - farm-to-table and beyond. Conveniently located in Central Pennsylvania, Lancaster is within an easy commute to major cities and has ready access to public transportation. Residents can find local employment in healthcare, tourism, public administration, manufacturing and both professional and semiprofessional services. (Patient population: 535,000) WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic.