The Business Office Administrator assists the Business Office Manager and Executive Director in ensuring that all financial and business functions required to oversee the community are operational.
ResponsibilitiesThe Business Office Administrator typical responsibilities include, but are not limited to the following:
Professionally greets visitors and direct inquiries in a positive, service-oriented mannerCoordination of services of Optional State Supplemental Payment (OSSP) Program and Elderly and Persons with Physical Disabilities (EPD) waiver at the time of move inTakes meeting minutes of all department meetings regarding Individual Serve Plan (ISP) and care plansMonitors the EPD Waiver renewal dates and contact case manager, Business Office Manager, and Executive Director 120 days in advance of renewal datesEnsures Electric Prescription Order form is signed by a physician, submitted, and uploaded into DC Care Connect after the Liberty assessment.Ensures Liberty assessments are scheduled timely prior to move in and timely on an annual basis or when necessaryEnsures Person Centered Service Plan are up to date for every beneficiary within Point Click Care and DC Care ConnectEnsures OSSP and Supplemental Security Income (SSI) tracking is completed monthly and reported to EDProfessionally answers phones and accepts appropriate information or messages. Provides backup to receptionist as needed.Promotes and maintains positive relations with residents, their families, staff and guestsEnsures the delivery of high-quality services to residentsImplements policies and procedures to meet regulatory requirementsProvides emotional support to residents and their families during difficult situationsAssists with financial qualifications for government assisted programs (HCBS, Food stamps, and other supportCollaborates with healthcare professionals, including nurses, therapists, physicians, and case workers to ensure a holistic approach to resident careCommunicates effectively with residents, families, and staff to address concerns, provide updates, and facilitate positive relationship within the communityParticipates in interdisciplinary team meetings and contributes valuable insights to enhance overall resident's careCommunicates with the Staff Accounting as often as necessary to ensure that A/P, A/R, processes are operating smoothly and to resolve any issues in a timely mannerCompletes other duties as assigned QualificationsEXPERIENCE/EDUCATION:
Associate’s Degree in Accounting or similar field2 or more years of experience in accounting, general bookkeeping, social work or other related field Or equivalent combination of education and experienceKNOWLEDGE, SKILLS & ABILITIES:
Deep commitment to enhancing the well-being of our residentsStrong knowledge of regulatory requirements and compliance in the long-term care industryExcellent communication skills both verbally and writtenAbility to build and maintain relationships internally and externallyMust be able to multitask and work well under pressureDemonstrated problem-solving skillsStrong Organizational and project management skillsProficiency in computer skills and working knowledge of Microsoft Suite, Adobe Pro, DocuSignAbility to work independently with minimum supervisionAbility to work as a positive team member, self-motivatedCompassion, empathy, and a commitment to promoting the well-being of residentsExercise professional judement and carefully adhere to all written standards, and personnel administration policies and proceduresAccurately and completely document all matters related to personnel administrationWilling to work shift assigned, weekends, and holidays as neededProblem solving, conflict management, and budgeting skillsEnglish language skills adequate to allow communication with residents and staff, and to understand written and verbal instructions
Salary to be determined based on factors such as geographic location, skills, education, and/or experience of the applicant, as well as the internal equity and alignment with the team.
For Washington, DC this ranges from $55,000.00 - $65,000.00 plus benefits and retirement program.
Gilbane offers an excellent total compensation package which includes competitive health and welfare benefits and a generous profit-sharing/401k plan. We invest in our employees’ education and have built Gilbane University into a top training organization in the construction industry. Qualified applicants who are offered a position must pass a pre-employment substance abuse test.
Gilbane is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, national origin, race, religion, sex, sexual orientation, gender identity, protected veteran status, or disability status.
Note to Recruiters, Placement Agencies, and Similar Organizations: Gilbane does not accept unsolicited resumes from agencies. Please do not forward unsolicited agency resumes to our jobs alias, website, or to any Gilbane employee. Gilbane will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Gilbane and will be processed accordingly.
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