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Job Description: 

About us:

Ingram Micro is a leading technology distributor for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com.

About role

At Ingram Micro, we’re looking for a confident, analytical, and proactive Business & Logistics Operations Analyst to join our Retail division in Melbourne.

This role will be the right-hand to our Operations Manager, driving cost efficiency and delivering insights that inform critical decisions across transport, finance, and vendor/customer operations. This is a broad and high-impact role that combines commercial analytics, logistics operations, project support, and stakeholder engagement. You’ll be responsible for demand forecasting, transport cost modelling, financial tracking, customer/vendor reporting, and leading data-driven insights that inform decision-making.

Role Responsibilities

Deliver clear, data-driven insights through confident analysis and presentations to internal stakeholders, customers, and vendorsForecast and validate weekly/monthly demand, tracking variances and identifying trends that impact operationsDrive continuous improvement across transport, warehousing, and logistics through cost-to-serve and process analysisPartner with finance on monthly cost tracking, freight accruals, and return rate analysisLead vendor allocation strategies, product launches, and stock release planningIdentify and address supply chain inefficiencies through actionable recommendationsPrepare and deliver reports using Excel, PowerPoint, SAP, and BI tools — Power BI a bonusManage cross-functional projects in a fast-paced, collaborative environment

Role Requirement

Proven experience in an analyst, logistics, or commercial operations roleStrong data presentation skills – you can communicate the “why” behind the numbersHigh proficiency in Excel and PowerPoint; SAP and BI (Power BI, CVP, HPCM) a plusUnderstanding of transport, logistics, or supply chain analyticsFinancial acumen – confident with accruals, cost tracking, and return ratiosProactive and independent – you own your work, spot problems early, and drive changeComfortable engaging with stakeholders from customers to senior leadersAbility to challenge constructively, offer differing opinions, and present recommendationsStrong attention to detail, planning, and organisationBachelor’s degree in Logistics, Supply Chain, Business, or related field (preferred)

What’s On Offer

Your growth is our priority. Access to LinkedIn Learning and a plethora of top-tier training courses to enrich your skills. With a vast organisation like ours, national and international career opportunities abound, putting you firmly in the driver's seat of your career trajectory.

At Ingram Micro, we treat each other with dignity & respect, providing an environment where you are always encouraged to be yourself. We are a collaborative team that likes to challenge the status quo and constantly look for better ways to serve our colleagues & customers. Some of our benefits include:

Genuine Career Progression OpportunitiesHybrid Working EnvironmentTraining & DevelopmentCompetitive Remuneration PackageStaff Purchase Policy and a generous Benefits Scheme

Ingram Micro is committed to creating a diverse environment and is proud to be an equal-opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law. 

At Ingram Micro, we believe our people are our most important asset which is why we endeavour to create a positive & rewarding environment for our teams.

If you're ready to make a significant impact in driving sales growth, then we welcome you to apply for the role. Join us and be part of a company that is shaping the future of the ICT industry.

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