The opportunity

Delaware Sportservice is hiring a Business Intelligence Analyst to join our team at Comerica Park in Detroit, Michigan. As a Business Intelligence Analyst, you will be responsible for utilizing data and analysis to drive informed decision-making and operational excellence. You will execute revenue-generating projects and new ways of analyzing the business to support long-term strategic planning efforts at each of our locations. If you thrive on excitement and want your workday to fly by, apply now to join the game day action.

Pay

Minimum \u2013 Anticipated Maximum Base Salary: $53,200 - $71,800 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.

What we offer

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: 

Medical, dental, and vision insurance401(k) with up to 4% company match Annual performance bonus based on level, as well as individual, company, and location performancePaid vacation days and holidaysPaid parental bonding leaveTuition and/or professional certification reimbursementGenerous friends-and-family discounts at many of our hotels and resorts

What will you do?Conduct consistent and robust analysis to identify key insights from transactional level sales data sourced from point-of-sale systems and other sources  Create data visualizations, dashboards, and reports using Tableau to communicate key performance indicators for internal and external reporting purposes   Seek out and understand the core client and guest needs and assist in creating action plans to respond strategically to these opportunities  Work with the enterprise data teams to execute analytics projects that support all revenue-generating efforts including pricing and price optimization processes and strategies Assist in the creation and roll-out of value-added programs, platforms, initiatives, and processes to enhance and build client relationships 

More about youBachelor’s degree in business, mathematics, engineering, or related field; master's degree preferred  Minimum of 3 years of experience in business analytics, business intelligence, or a similar function, working in a high volume, fast-paced environment; preferably in the hospitality or sports industry Proficiency in analytics and predictive tools such Advanced Excel and R, data warehousing tools such as SQL Proven business experience in the industry with broad experience in domestic and, business intelligence and marketing technology, revenue.  Experience in setting sales strategic direction and annual and long-term planning to achieve business result

Shift details

Monday to Friday

Who we are

Delaware North operates concessions, premium dining, and retail services at the 41,297-seat Comerica Park, home of the MLB's Detroit Tigers. Delaware North has been a partner of the Tigers since 1930. Our chefs create a unique dining experience at the exclusive Tiger Club that offers a full view of the field. An extensive menu with an emphasis on Detroit-inspired fare is created for every game.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can\u2019t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you\u2019re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we\u2019re invested in helping you achieve your career goals.

Together, we\u2019re shaping the future of hospitality \u2014 come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.