We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

 

About SAP Customer Experience (CX)

SAP Customer Experience (CX) helps brands build trusted relationships with their customers to unlock new digital innovation, customer value, and sustainable growth. The portfolio includes SAP Cloud for Customer, SAP Commerce, SAP Emarsys Customer Engagement, and SAP Customer Data Management—delivering a unified front-office solution that integrates seamlessly with SAP’s Intelligent Enterprise

 

Team Description – Business Development Acceleration Team

The SAP Customer Experience organization is launching an exciting new team who will be laser focused on building top-of-the-funnel demand with a focus on competitive replacements within the SAP ERP install base. The Business Development Acceleration Team will be responsible for working with regional sales teams to identify top ERP customers to target as part of a structured demand program.

 

This team will be responsible for:

· Researching target customers to understand customer priorities and key contacts

· Developing an account-specific proposal to highlight the business benefits of SAP CX for this ERP customer

· Aligning with the regional AEs to execute the customer-specific proposal

· Reporting and analytics on the end-to-end process, including pipeline generatio

 

Role Description

As a key member of the Business Development Acceleration Team, you will be primarily responsible for executing core demand generation activities. You will support the development of customer-specific proposals that clearly communicate the value of SAP CX solutions, tailored to each target account’s business priorities

 

Key activities and responsibilities include:

· Align with regional Account Executives (AEs) to identify customer targets

· Research targeted customers to surface key initiatives, priorities, and executive decision-makers

· Edit and customize SAP CX business benefit messaging to match specific customer needs

· Leverage and tailor pricing proposals based on customer context

· Create individualized customer proposals using SAP’s content library and research insights

· Deliver completed proposals to sales teams for review and iterate based on feedback

· Track proposal outcomes and collect data to support KPI measurement

· Ensure high-volume, high-quality proposal generation in a fast-paced environment

 

Experience & Skills:

The ideal candidate will demonstrate a balance of strategic thinking and hands-on execution, with a strong understanding of the CX competitive landscape and how to influence customer decision-makers.

· Extensive experience (5+ years) in the Customer engagement/Marketing/CRM business

· Strong project management skills with the ability to juggle multiple initiatives

· Excellent written communication, technical writing experience is a plus

· Proficiency in Microsoft Excel, Word, and PowerPoint

· Background in sales, marketing, business development, or consulting

· Experience in or familiarity with the Customer Experience software market (SAP CX, Salesforce, Microsoft CX, ServiceNow, Oracle CX, HubSpot, Commerce Tools, etc.)

· Self-starter mindset with the ability to work independently and drive outcomes

· Comfortable with fast execution, feedback loops, and working cross-functionall

 

EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES

· Fluency in English, any other language an asset.

· Bachelor's degree (or equivalent experience) required, MBA or equivalent degree required from accredited university preferred.

 

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity,  gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

 

Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 137,300 - 294,000 USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

 

Requisition ID: 430972 | Work Area:Sales  | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid