Fort Smith, AR, 72903, USA
22 days ago
Business Development Representative I - ABF
Job Description The ABF Business Development Representative I is responsible for prospecting, growing and maintaining profitable ABF Freight business by selling and marketing ABF Freight's services to customers in assigned territory. Responsibilities * Communicate frequently with customers, front-line management, and various ABF Freight and ArcBest departments by phone and other means to establish service packages and resolve problems in order to win business. * Responsible for account development and profitable revenue growth among an assigned list of accounts and newly solicited and found customers. * Find, build, produce and win profitable business in multiple services provided by the enterprise. * Perform sales duties in a specific geographic area from a General Office workstation. * Other duties and projects, as assigned. * Able to travel, as needed. * Work in a team setting to accomplish department goals. * Maintain a positive attitude in a highly intense environment. * Complete itinerary and call report as required by company guidelines and IRS regulations. * Complete monthly sales audit reports and expense reports, as company guidelines require. * Maintain account information for territories in the company's database * Assist in the collection process and cargo claim prevention, as needed. * Negotiate service requirements and prices to create service solutions for customers' unique business problems and initiate pricing which wins business. * Develop sales strategies, make sales calls, identify customer needs, build value and make presentations to assigned customers to produce profitable business for the enterprise. Requirements Education: * Bachelor's Degree, preferred * Experience will be considered in lieu of formal education Experience: * 2 years sales account management experience, preferred * Prior experience in the transportation industry, preferred Computer Skills: * Proficient in Microsoft Office Suite, required Additional Requirements: * Knowledge of the transportation industry, business solutions, competitors and decision makers, required * Knowledge of ABF Freight policies, procedures, services, service capabilities and computer systems, required Competencies: * Addressing Customer Needs * Cross-Selling * Negotiating * Perseverance and Follow-Through * Problem Solving * Relationship Management * Sales Closing and Agreements * Selling Other Details Work Hours: * Generally Monday - Friday between 8:00 am - 5:00 pm with occasional irregular hours depending on workload and customer events. Compensation: * This is a hourly position paid weekly. * Variable compensation is included. About Us ABF Freight®, an ArcBest® company, is one of the nation's largest, most trusted less-than-truckload carriers. With over a century of experience, 240 service centers spanning North America, and an unwavering commitment to quality, safety and customer service, ABF offers best-in-class LTL transportation for companies of all sizes and industries. We're driven for excellence. An Equal Opportunity Employer including Vet/Disability
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