Responsibilities:

Develop new business opportunities for the company Prospect and explore potential customers’ insurance need in order to develop effective solutions and achieve business targets Provide market-leading service experience that includes, general enquiry, insurance coverage enquiries, complaint management and claim procedure for direct customers and key partners Provide day to day customer service support including conduct inbound and outbound service calls and related policy administration Provide accurate product/service information to customers Explore cross-selling opportunities, where appropriate Manage email correspondence & address customer enquiries  Maintaining professional and good image to customer on providing business services Support ad hoc job duties assigned by General Manager

 

 

Requirements:

Diploma holder or above in any disciplineAt least 5 years of experience in business development with professional customer service skills, preferably in Insurance IndustryGood command in both spoken and written English and CantoneseProficient skill in writing Chinese correspondenceIIQE Paper 1 and 2 are preferredProficiency in Mandarin is a plusAble to work independently, as well as good team player with strong interpersonal and negotiation skillsPC literate in MS Word, Excel and Access