About us

DHL Supply Chain is the world’s leading contract logistics provider. Combining value-added and management services with traditional fulfilment and distribution, our customized, integrated logistics solutions drive efficiency, improve quality and create competitive advantage.

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DHL Supply Chain offers specialist, proven expertise within the Auto-Mobility, Consumer, Chemicals, Energy, Engineering & Manufacturing, Life Sciences & Healthcare, Retail and Technology sectors. As today’s global markets grow, our innovative logistics solutions are ready to help.

Responsibilities\nIdentify and engage prospective partners to form strategic relationships and work with coaches to influence decision makers.\nDevelop and negotiate commercial frameworks and KPIs (working with Key Account Management).\nDevelop and deliver plans and solutions focusing on growth and managing the new business pipeline.\nMaintain and report pipeline updates to all stakeholders.\nEnsure the accuracy of information in the CRM database on a weekly, bi-weekly, monthly, and quarterly basis.\nTarget potential customers through market research and knowledge management of the pipeline.\nDevelop a network through DHL BU’s and industry leaders as another avenue for prospecting.\nConduct pricing and develop proposals for new business to achieve commercial targets.\nManage RFQs and coordinate solution design and operations teams.\nCreate value propositions and client presentations to maximize the account's profit and revenue (for new business, i.e., new customers).\nNegotiate key contract clauses and engage regional risk and legal teams in the process.\nAct as the customer's consultant in finding win-win solutions where DHL value can be added.\nConduct competitive analysis and market research.\nHave market knowledge of potential customers (current incumbents and tenure).\nPerform gap analysis between reality and tendered business.\nIdentify additional business or new scope to maximize the customer's portfolio and manage the O2D process.\nIdentify key areas for continuous improvement and implement initiatives and solutions to maximize service performance by closely collaborating with the operations team.\nProcess BCA and CAP.\nSupport regional/global account management teams in developing accounts in other countries by sharing best practices, case studies, and available information.\nRequirements\n3 to 10 years' experience working as Sales/Business Development in Contract Logistics/Supply Chain/Freight forwarding/Import-Export.\nAbility to manage multitasking and multiple projects.\nExperience in sales and providing solutions based on customer needs.\nStrong knowledge of the contract logistics industry in Vietnam.\nExperience in CRM software applications (ideally Salesforce).\nStrong communication and interpersonal skills with an aptitude for building relationships with professionals at all organizational levels.\nHaving analytical and problem-solving skills.\nResult-oriented with a can-do attitude.\nHigh level of professionalism and maturity.\nAbility to work effectively under time constraints and deadlines.\nFluent in English.\n