Position Summary

Job Summary: The Business Development Manager oversees all aspects of programming, operations, business development ensuring aggressive business growth through strategic partnership management, operational excellence, and comprehensive administrative oversight. This role combines hands-on operational management with strategic business development across all regional facilities and programs.

Key Responsibilities:

Business Development & Partnership Management

Identify and execute strategic business opportunities for all programs while building mutually beneficial relationships with schools, recreation departments, community centers, and partnership facilities Ensure optimization of brand presence at all programming sites and generate maximum revenue from existing partnerships through effective supervision and communication Manage community outreach by developing relationships with local businesses and grassroots organizations while overseeing broader marketing strategy and grassroots campaigns Set up and coordinate promotional events to drive regional growth and market presence Serve as the main point of contact for clients and partners, program offerings, logistics, and feedback while managing transactions such as enrollments, credits, and refunds Address client concerns with timely communication, escalating when necessary, and support revenue growth through relationship building

Strategic Leadership & Administrative Support

Document internal processes and assist with special projects and new program launches Develop and execute comprehensive staffing strategies that align with organizational growth plans and budget objectives Conduct long-term staffing forecasting (quarterly and annually), incorporating business growth plans, market trends, and seasonal variations Hire, train, and schedule local staff ensuring 7-day coverage, conduct regular performance reviews and run seasonal meetings in coordination with coaching department Implement equipment management process including inventory tracking, maintenance protocols, and replacement schedules Oversee equipment safety compliance

Additional responsibilities as required