Lisle, IL, 60532, USA
3 days ago
Business Development Consultant
Position Overview The Business Development Consultant is responsible for business development of the Fleet Charge program including excellent customer service, program volume growth, and cross functional training. This position has no direct reports. This person will act as the corporate point of contact with the Fleet Charge Customer Services team (a third-party Customer Service team). Additional responsibilities include strategic collaboration with third-party management team in: + Building, maintaining and tracking compliance of the Fleet Charge Customer Service team. + Training, coaching and mentoring sales representatives on the program and the core values of the Fleet Charge customer experience + Consult and drive action to meet Key Performance Metrics across the Fleet Charge portfolio Responsibilities Customer Service + Uphold Excellent Customer Service Expectations on the Fleet Charge program though alignment with the Fleet Charge Customer services team. + Customer Fleet Charge Experience + Customer facing pricing including setup, cross functional coordination with pricing team, creation and maintenance of customer discounts + Ownership and management of promotional programs, customer programs, and buying group administration. + New customer reports Dealer Fleet Charge Experience + Dealer setups + Assist with In-house warrant and pricing maintenance + Dealer reporting Growth: Including collaboration with sales and marketing + Sales collaboration to drive business growth including direct engagement with targeted customers. + Project based marketing collaboration Training + Responsible for Fleet Charge training deliverable including written training material, technical tools, updates to dealer training system, videos. Training may include creating material for the internal Learning Management + System, providing online training, presenting at regional training events, Expo, etc. + This role will act as a conduit and train the Parts field teams. + The Business development manager will assist in the management, maintenance, and metrics tracking of these programs. Minimum Requirements + Bachelor’s degree + At least 5 years of sales, product support or engineering experience OR + Master’s degree + At least 3 years of sales, product support or engineering experience OR + At least 7 years of sales, product support or engineering experience Additional Requirements + Qualified candidates, excluding current employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. We do not anticipate providing employment related work sponsorship for this position (e.g., H-1B status) Desired Skills + Excellent Communication to all levels including internal team, cross functional team, dealers, customers, and suppliers + Independent task tracking, time management + Ability to work independently and within a team environment + Ability to effectively prioritize workloads to produce positive business impacts + Self starter + Ability to effectively communicate with C-level executives and the President/Owners of fleet customers and International dealerships + Knowledge of transportation industry and related credit policies and procedures (nice to have) Benefits and Compensation We provide a competitive total rewards package which ensures job satisfaction both on and off the job. We offer market-based compensation, health benefits, 401(k) match, tuition assistance, EAP, legal insurance, an employee discount program, and more. For this position, the expected salary range will be commensurate with the candidate’s applicable skills, knowledge and experience. You can learn more about our comprehensive benefits package at https://careers.international.com/#benefits. Company Overview ABOUT TRATON With its brands Scania, MAN, International, and Volkswagen Truck & Bus, TRATON SE is the parent and holding company of the TRATON GROUP and one of the world’s leading commercial vehicle manufacturers. The Group’s product portfolio comprises trucks, buses, and light-duty commercial vehicles. “Transforming Transportation Together. For a sustainable world.”: this intention underlines the Company’s ambition to have a lasting and sustainable impact on the commercial vehicle business and on the Group’s commercial growth. ABOUT INTERNATIONALFrom a one-man company built on the world-changing invention of the McCormick reaper in 1831, to the 15,000-person-strong company we are today, few companies can lay claim to a history like International. Based in Lisle, Illinois, International Motors, LLC* creates solutions that deliver greater uptime and productivity to our customers throughout the full operation of our commercial vehicles. We build International® trucks and engines and IC Bus® school and commercial buses that are as tough and as smart as the people who drive them. We also develop Fleetrite® aftermarket parts. In everything we do, our vision is to accelerate the impact of sustainable mobility to create the cleaner, safer world we all deserve. As of 2021, we joined Scania, MAN and Volkswagen Truck & Bus in TRATON GROUP, a global champion of the truck and transport services industry. To learn more, visit www.International.com (https://www.international.com/our-company) . *International Motors, LLC is d/b/a International Motors USA in Illinois, Missouri, New Jersey, Ohio, Texas, and Utah. EEO Statement We are an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you are a qualified individual with a disability and require a reasonable accommodation to access the online application system or participate in the interview process due to your disability, please email HUB@International.com to request assistance. Kindly specify Job Requisition Number / Job Title and Location in response. Otherwise, your request may not be considered.
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