We empower our people to stay resilient and relevant in a constantly changing world. We’re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you’d make a great addition to our vibrant international team.

About the Role:

At Siemens, we are committed to driving innovation and operational excellence. We are looking for a Business Customer Experience who is passionate about optimizing systems, enhancing quality, and leading cross-functional initiatives that deliver measurable impact. This role is ideal for someone who thrives in a dynamic, high-tech environment and is eager to contribute to a global leader in digital industries.

What you will do:

Plans, performs and implements process improvement initiatives.Diagrams and evaluates existing processes.Organizes, leads and facilitates cross-functional project teams.Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities.Collect data to identify root causes of problems.Measures performance against process requirements.Aligns improvement to performance shortfalls.Provides consultation on the use of re-engineering techniques to improve process performance and product quality.May deliver presentations and training courses including measurement, analysis, improvement and control.Surveys and analyzes best practices for techniques and processes. Communicates team progress.Performs cost and benefit analysis.

What we need from you:

Bachelor’s degree in industrial engineering, Business Administration, Quality Management, or related field.Advanced degree or certifications (Lean Six Sigma Green/Black Belt, PMP) are a plus.Minimum 3 years of experience in process improvement, customer experience, or quality roles.Proven track record of leading improvement projects and facilitating cross-functional teams.English AdvancedStrong analytical and problem-solving mindset.Excellent communication and facilitation skills.Ability to influence without authority and drive change.Results-oriented with a continuous improvement mindset.

You can expect.

An environment where everyone can bring their whole self and feel a sense of belonging.Wide variety of learning & development opportunities

Ready to unlock the full potential of technology? Join us!

We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.

Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens.

Equal Employment Opportunity Statement

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.