We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html) **What you'll be doing** As a member of CIBC’s Business Application Support and Vendor Management team, the Business Consultant will be responsible for contributing to projects that impact the business through in-depth research analysis, interpretation, documentation, and advice on moderately complex business information. The role applies subject matter expertise to consult with the business on process improvements, leading the technical development to deliver high quality processes and procedures while ensuring compliance with CIBC requirements standards, work practices, processes, security standards and policies. The Business Consultant uses independent judgement to provide guidance to project teams, applying a comprehensive, conceptual and practical understanding of the area of specialization to a wide range of business and technical situations while analyzing business performance. The role also participates in risk management and cost optimization projects, supporting the execution of a satisfactory risk plan that incorporates successful audit, and continuous audit and monitoring. _At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview._ **How you'll succeed** + **Collaborate with Stakeholders** - Build strong relationships with internal teams, external vendors, and other stakeholders to understand business objectives and ensure alignment on project goals. + **Understanding and Documenting Requirements** - Work closely with business partners to gather complex business requirements and facilitate solution design discussions to ensure you meet project needs. + **Solution Design** - Build client-focused solutions that meet business requirements. Prepare and validate solution design documents around areas such as scope clarification, solution requirements, and quality assurance. + **Vendor Management** - Act as the primary point of contact for vendors, ensuring deliverables meet expectations and timelines. + **Leading and Mentoring** – Support end-to-end project implementation as a subject matter expert, and provide guidance to a diverse team of technology and project professionals. + **Organization** - Oversee requests from various stakeholders and thoughtfully create and/or edit a wide variety of presentation and communication materials (e.g. key messages, communication plans, tactical deliverables, presentations etc.) + **Communication** - Superior interpersonal and communication skills sufficient to convey or present factual and conceptual information on issues which require detailed explanation and interpretation. + **Production Support** - Conduct investigation and provide resolution (with help of developers when needed) for issues brought up by business **Who you are** + **You have a degree/diploma** in Business Administration, Computer Science, and/or a related field, and you’ve spent at least 3 years in a leading projects and designing solutions. Certifications such as CBAP, PMP, or Agile are a plus. + **You have strong knowledge** of financial markets and products. + **You’re driven by collective success** . You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life. + **You put our clients first** . You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do. + **You are a detail-oriented, analytical thinker** who is able to give meaning to data. You are skilled at identifying gaps or inconsistencies in requirements and processes and enjoy investigating complex problems. + **Technical Proficiency** - You are familiar with tools and methodologies such as JIRA, Confluence, Agile frameworks, and business process modeling. + **Values matter to you** . You bring your real self to work and you live our values - trust, teamwork, and accountability. \#LI-TA **What CIBC Offers** At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. + We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. + Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. + We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. *Subject to plan and program terms and conditions **What you need to know** + CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com + You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. + We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us. **Job Location** Toronto-81 Bay, 11th Floor **Employment Type** Regular **Weekly Hours** 37.5 **Skills** Business, Business Requirements, Documentations, Facilitation, Investigating, Leading Project Teams, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Solution Requirements, Solutions Design, Teamwork At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel. Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.