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The Business Capability Specialist role will be part of the Pharma Technical Operations Supply Chain Business Capability Center of Excellence. This is a team of Business Capability Specialists, Leads & Owners who are responsible and accountable for the process, systems, data and communities that support the Pharma Technical Operations P2DP (plan to deliver business product processes) which represent our  supply chain and manufacturing business processes and the organizations Marketing Plan to Cash (MP2C) processes. This includes processes associated with contract management, order management, & delivery in the affiliates. The CoE focuses on driving innovation, continuous improvement, and transformation of P2DP & MP2C business processes and strategies with their site and global business partners.

This role  will focus on supporting Pharma Marketing to Cash processes and will partner with peers in the Business Capability CoE & their extended communities, internal and external customers, and network partners,  to contribute to the implementation of End-to-End solutions that optimize performance across functions and processes. This includes supporting efforts that arise from a large strategic project, implementation of the new Supply Chain Operating model, or network continuous improvement efforts.  In this role you are responsible for supporting process execution to keep it harmonized and aligned across the different organizations. You will also support data steward efforts as needed and utilize Lean methods in daily activities.

Actively supports the Business Capability Community and collaborates with fellow Business Capability Specialists and business partners (IT BPs, SMEs, business process experts, functional organizations) and others as appropriate to drive delivery of continuous improvement initiatives and transformation projects related to Marketing Plan to Cash operations including contract management, order management & delivery in affiliates

Contributes to options analysis and design of solutions to resolve Pharma Technical Operations MP2C related process, system, performance indicators, enhancements,  and/or data concerns

Provides troubleshooting support to the Business Capability CoE. Supports training for end users, escalates process, system, or data design problems or improvement opportunities to the communities

Supports the Business Capability CoE in authoring appropriate documentation and mapping of the desired state of processes and associated systems, data and analytics at the appropriate level. This includes process flows, process instructions, training material, system requirements and business rules (i.e. for data or reporting)

May act as or support a  Product Owner or Product Manager role on an agile team to support PT Business Capability CoE business processes; acts as a data steward for KPIs / PHIs and Analytics as needed for core processes

You have the ability to collaborate across cross functional organizations and demonstrated problem solving skills with an ability to recommend solutions. Furthermore, you bring the below qualification and experience:

BS/BA in a technical/scientific, business, supply chain or pharmaceutical field

7+ years experience in business/operations support in either Manufacturing operations or Marketing Plan to Cash operations (Contract Management, Order Management, Delivery), including experience with associated business systems and data. Strong understanding of those business processes in the pharmaceutical industry is required.

Ability to use data to support change in business practices and processes and knowledge of data lifecycle management and commitment to a data ownership 

Experience in contract pricing and rebates management, experience in Business Process Excellence and in applying LEAN or Agile methods and tools 

Experience working in agile or SAFe teams as a Product Owner or Product Manager

We want someone who thinks beyond the job offered - someone who knows that this position can be an outstanding opportunity to craft the future of Roche.

If you feel that this could be you - please apply now!

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.