HanesBrands Inc. is a global company, all working together to create the world’s best apparel to include iconic brands such as Hanes, Bali, Bonds, and many more. We offer enormous opportunities for creative thinkers, for people with a passion for consumers, and for people who think like business owners. We’re building a truly inclusive culture, where people of different backgrounds, races, cultures and experiences come together to make us stronger. We are a sustainable company committed to making a positive difference in our communities around the world.

We are seeking a dedicated and detail-oriented Business Operations Analyst/Specialist to manage the Event Management System (EMS) to help maintain our company's IT infrastructure and support customer demand. The ideal candidate will be responsible for ensuring the stability, integrity, and efficient operation of EMS to support core organizational functions. This role involves troubleshooting, testing, proactively identifying issues, monitoring system performance, security, training, and reporting across cross functional teams and levels of management. Incumbent would also ensure seamless and efficient operations across our supply chain while maintaining a high level of customer satisfaction. This role is crucial in managing inventory flow, addressing logistical challenges, and coordinating with various cross-functional teams to ensure customer demand is met accurately and on time. The ideal candidate will have a strong background in supply chain management, exceptional problem-solving skills, and the ability to navigate a fast-paced, matrixed environment.

 

Responsibilities:

EMS: Maintain operating systems, software applications, and system management tools. Monitor and maintain the performance of servers, networks, and systems to ensure high availability and reliability. Perform regular system backups and recovery procedures to protect data and ensure business continuity. Troubleshoot and resolve issues in a timely manner at Sku level detail, validating dates, fallout, consumption, mapping, etc. Manage security to ensure system security and compliance. Develop and maintain documentation for system configurations, procedures, and troubleshooting guides. Train cross functional teams to use EMS. Collaborate with IT team members and other departments to support and optimize system performance. Provide reporting across various levels of management and growth teams. Stay updated with the latest industry trends and technologies to recommend and implement improvements. Data Analysis: Analyze and update events, including managing month-end reconciliation process.  Analyze system, and inventory discrepancies, issues and situation analysis (both present and historical). Analyze business results in service, shipments and customer POS, providing insight into actions for continuous improvement. Business Operations Support: Provide support and reporting for weekly TRAK meetings. Assist with inventory management initiatives including LCA and Rework tracking.  Attend PEM meetings to help identify and speak to any product shortages or delays, ZPPK’s, CPG Workflow, Enter Events, Track Bookings vs Events on a monthly and quarterly basis. Develop monthly Event Performance Scorecards for S&OP meetings. Cross-Functional Collaboration: Serve as the central point of contact in a matrixed environment ensuring alignment and seamless communication. Provide regular updates and reporting on shipping, inventory levels, order fulfillment status, and any potential service delays or challenges.

Requirements:

Bachelor’s degree in Supply Chain Management, Business Administration, or a related field. 3-4 years of experience in supply chain operations, inventory management, or demand fulfillment. Strong English and Spanish language skills Ability to analyze data and generate actionable insights to improve operational performance. Excellent communication and interpersonal skills to work effectively in a cross-functional, matrixed environment. Strong understanding of supply chain processes, demand planning, and inventory management. Ability to work on multiple projects simultaneously and translate business data into digestible information Strong in Excel/Access.

 

Join us in building a better working world. If you can meet the criteria above, please contact us as soon as posible.