Our Fortune 500 company is driving a digital transformation and looking for forward-thinking innovators to disrupt how our industry thinks about and uses technology. As one of the world's leading employee benefits providers, we help millions of people gain affordable access to benefits that help them protect their families, their finances and their futures. Are you an asker of questions, a solver of problems, and a challenger of the status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company — not just insurers. We are seeking individuals to join our team of talented IT professionals who share never-ending passion and an unwavering focus on our customer experience. Team members comfortable working in an agile, fast-paced, and delivery-focused environment thrive in our environment where we value an entrepreneurial spirit and those who challenge the status-quo. Unum is changing, and we’re excited about what’s next. Join us. **General Summary:** Unum is seeking a Business Analyst II to join our Growth Journey - Run team within the Digital Transformation Organization, supporting homegrown systems and enabling critical business functions. This is a great opportunity for a mid-level analyst with strong business and technical acumen, experience working with cross-functional Agile teams, and the ability to support compliance-related initiatives, incident management, and small-scale business enhancements. The ideal candidate will have a strong understanding of business processes and serve as a liaison between technical teams and business stakeholders, translating business needs into actionable requirements and helping shape the future of our internal platforms! Location: Columbia, SC, Chattanooga, TN, Atlanta, GA or Portland, ME. **Job Specs:** + Bachelor's degree in a related field or equivalent experience preferred + 4+ years of experience as a Business Analyst or similar role + Experience working within Agile and Scrum frameworks + Strong understanding of business process improvement + Excellent communication and stakeholder engagement skills + Familiarity with compliance, small business enhancements, and incident/problem management + Analytical and critical thinking abilities + Strong written communication skills to document and communication requirements **Principal Duties and Responsibilities:** + Work as a core member of an Agile Scrum team, supporting ongoing Run activities including compliance-driven changes, incident resolution, and small business enhancements + Partner with stakeholders across teams to gather requirements, define scope, and document user stories + Serve as the bridge between business partners and technical teams—translating needs, clarifying functionality, and supporting implementation + Help manage incident queues and provide structured guidance for response, resolution, and root cause tracking + Support internally developed applications used by the compensation and agent teams + Contribute to the design and optimization of legacy platforms and mainframe-based systems + Collaborate across 4–5 BA's and development teams to coordinate work and manage dependencies + Assist in evaluating how technology solutions can improve business workflows + Document processes, maintain functional specifications, and support continuous improvement efforts + Participate in testing, validation, and release activities to ensure alignment with business needs \#LI-TS1 ~IN1 Our company is built on helping individuals and families, and this starts with our employees. We want employees to maintain a positive balance, which is why we provide access to the benefits and resources they need to invest in themselves. From our onsite fitness facilities and generous paid time off to employee professional development programs, we are committed to helping employees live and work their best – both inside and outside the office. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $73,300.00-$150,500.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum