Requisition ID: 89280
Florida Power & Light Company is the largest electric utility in the U.S., delivering clean, affordable, and reliable electricity to approximately 12 million Floridians. With one of the nation’s cleanest power generation fleets and top-tier reliability, we are setting new standards in the energy industry. Ready to make an impact? Join our exceptional team today and help shape the future of energy!
Position Specific Description
The employee in this position will work on cross-functional projects to drive impactful change. Projects vary greatly in scope and complexity requiring employee to perform various functions from defining requirements, troubleshooting, test development and execution to project management. The position responsibilities will require employee to become a subject matter expert in all billing options for both FPL and FPL NW, to effectively support the operation and projects, and ensure we continue to provide seamless experiences for our customers.
Additional tasks and responsibilities will include:
• Assist in process design and modifications aimed at continuous business improvement, including automation and system enhancements.
• Ensure business requirements are clearly defined and aligned with business needs and goals.
• Participate in the application testing process, ensuring adherence to quality standards.
• Collaborate with IT and other business units to address technical issues and assist in root cause analysis.
• Document processes comprehensively to support business continuity.
• Utilize business process knowledge to identify interdependencies and areas for improvement.
• Build a working understanding of the technical solutions being delivered and contribute to identifying potential failure points.
• Mentor and support junior Business Analysts and operational staff
• Team oversees a 24/7 operations and may require extended hours to ensure service levels are met consistently
• Perform other job-related duties as assigned.
The Ideal candidate should have:
• Exposure to Agile program development methodology
• Advanced analytical and problem-solving skills
• Excellent written and oral communication skills
• Strong attention to detail and organizational skills
• Consistent follow-through
• Ability to multi-task
Employees in this role conduct complex operational analyses and lead medium to large project teams that support informed decision making within the business unit.
Job Duties & Responsibilities Conducts analyses and prepares reports that provide operation and/or technical support to business operations Conducts quantitative and qualitative research to support medium to large special projects Assists with process design and modification for continuous business improvement Performs other job-related duties as assigned Required Qualifications High School Grad / GED Bachelor's or Equivalent Experience Experience: 2+ years Preferred Qualifications Bachelor's Degree
NextEra Energy offers a wide range of benefits to support our employees and their eligible family members. Click here to learn more.
Employee Group: Exempt
Employee Type: Projectbound FT
Job Category: Finance, Accounting & Business Analytics
Organization: Florida Power & Light Company
Relocation Provided: Yes, if applicable
NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law.
NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to recruiting-coordinator.sharedmailbox@nexteraenergy.com, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status.
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