**Business Analyst \- ICoE** **Description** JOB SUMMARY: Administers procedures and oversees repeatable invoice and payment processes for the ICoE Contingent Labor Managed Service Program \(MSP\)\. Performs a strategic analysis of market competitiveness and works with internal/external suppliers/customers on financial analysis and invoicing procedures and processes\. Works directly with supervisor to run the program as an in\-sourced Managed Service Provider for Textron’s Supplier Managed Software solution\. JOB RESPONSIBILITIES: * Ensure all appropriate processes are utilized in processing supplier payments for all aspects of the ICoE Managed Contingent Labor program * Ensure weekly reconciliation of time tracking systems, confirming supplier payments and fees processed * Identify any invoice discrepancies and coordinate root cause corrective action within managed service process and with customers/suppliers/internal departments to correct any discrepancies\. * Document and update Business Analyst Policy and Procedures as process improvements or changes occur * Perform monthly audits of all transactions * Provide weekly reports to manager on supplier payments processed, fees collected, etc\. * Provide data in all areas of Textron’s contingent workforce and work directly with program manager and management to improve or correct unfavorable trends * Identify service areas needing improvement or adjustment to increase the quality and efficiency in supplier’s performance, or overall improvement of contingent labor program * Identify emerging customer trends, track customer activity, and provide insights to the organization regarding the market landscape * Execute supplier contracts for business in commodity areas in support of the Contingent Labor Managed Service **Qualifications** EDUCATION/ EXPERIENCE: * Bachelor’s degree required in: o Business Administration o Supply Chain Management o Finance/Accounting * Minimum 2 years required of relative customer support experience QUALIFICATIONS: * Strong organizational, verbal, and written communication skills * Ability to multi\-task in fast paced environment * Organized, action and detail oriented * Proficiency in Microsoft Office suite * Knowledge of BSAP, CSAP, and ARIBA preferred * Self\-starter that works well in team environment The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job\. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified\. **EEO Statement** Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of race, color, religion, age, national origin, military status, veteran status, disability, sex \(including pregnancy and sexual orientation\), genetic information or any other characteristic protected by law\. **Primary Location:** US\-Kansas\-Wichita **Recruiting Company:** Textron Aviation **Schedule:** Full\-time **Job Level:** Individual Contributor **Shift:** First Shift **Req ID:** 332632