Job Summary:

This is an entry-level position that will work with one or more Business Units, supporting multiple assigned projects aimed at delivering IT solutions and services that meet company cost, quality, and strategic targets. With guidance and supervision from more senior members of the team, this role will undertake requirement gathering, analysis and definition and testing of business applications and functionality.

Accountabilities:   

Document before and after process maps during current state analysis and process discovery sessionsPipeline Management and Qualification of AI and Automation projectsAnalyze and document business requirements and workflowsDevelop system specifications, process flows, and data conversion strategiesCreate user documentation for technical and functional useAdhere to established processes, protocols, and quality standardsManage stakeholder expectations and escalate issues as neededBuild trust with stakeholders through clear communication and reliable execution

Non-Negotiable Qualifications:

Bachelor’s degree in engineering, Computer Science, or a related IT disciplineExperience as Business Analyst (At least a year)Equivalent experience in Business Analysis or Software Testing may be consideredInternal applicants must be a Certified Automation PractitionerPerform  current and future-state process mapping and opportunity assessmentAbility to gather requirements and translate them into user stories or functional specs, especially for AI, RPA, and automation initiativesBasic knowledge of SDLC and Development tools/platforms such as Power Automate, Power Apps, Power BI, Python, SharePointModerate project management, change management, facilitation skills and foundational communication abilitiesProficiency in Microsoft Office Suite

Preferred Qualifications

Familiarity with Gen AI tools such as Copilot Studio, preferred.Experience with report generation and e-learning content creation tools (e.g., Easygenerator), preferred.

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