Do you have excellent time and data management skills with the ability to deliver initiatives with the highest level of quality?  Are you an outstanding communicator with excellent presentation skills across all levels of management? If so, this is the role for you. 

As a Business Analyst within the Fraud Utility team, you will play a crucial role in ensuring seamless operational performance across our global teams in support of the Global Fraud Prevention team.  You will use your inquisitive and problem solving skills to work with key stakeholders globally including Operations, Analytics and Technology teams to deliver world class solutions which are accurate, timely and concise. 

Job Responsibilities

Maintain daily and/or monthly business data requirements for productivity and availability (aggregate, review results, refine and report on trends) Analyze current reporting outputs and develop refined views in line with operational needsCreate and/or maintain monthly business reviews and site level data across multiple work streamsOnboard and Off board users by completing all needed system requirements, and retain evidenceInterface with other operations locations to complete ad-hoc data inquiriesParticipate on projects aimed at enhancing operational efficiencies as identified through multiple channelsUtilize SharePoint and Reports Dashboard Administration / Recertification's Be a FinTech point of contact for operations (monitor completions, stakeholder reporting)Maintain procedure updates (intake, review, completion, communication) Support Ad-Hoc request related to Resiliency and Audit Requests for InformationProvide general business support for the Global Fraud Prevention Team related to ongoing projects

Required Qualifications, Capabilities, and Skills

Superior Microsoft Office skills to include highly proficient in data aggregation, analysis, visualization and communication tools such as Excel, PowerPoint, Teams, SharePoint, OutlookStrong organizational skills – ability to take strategic direction and independently develop and manage task, taking full accountability and ownershipCritical thinking and the ability to work independently as single contributor while managing time and deliverablesMinimum 2 years in a business analyst role with similar responsibilitiesExcellent English language communication skills (oral, comprehension & written) Collaborative Interpersonal and Influence skillsExperience in Corporate & Investment Bank business function i.e. Global Markets, Middle Office, Wholesale Payments or Securities ServicesAbility to work remotely with all appropriate technology assets is required 

Preferred Qualifications, Capabilities, and Skills

Personal Certifications in Data, Business or Project Management skillsLMM, Tableau and/or Alteryx experience General knowledge of internal company banking products in fraud related environments and company internal system platforms

Work Schedule: Monday - Friday 9:00 am - 6:00 pm (normal is 40 hours weekly) subject to change as business needs evolve)  - in local office, in person is required for this role, Occasional extended or weekend coverage as needed by operations 

This role is not eligible for relocation assistance or visa sponsorship