Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues.

 

Job Summary: 

As an Associate-level Business Analyst within our Product Team, you will focus on promoting requirements, testing, and application enhancement for the Business Activity and Monitoring (BAM) application. This application is designed to provide monitoring, alerting, and business intelligence for Payments Teams across various applications, lines of business, and key stakeholders. You will have the opportunity to develop expertise in payments, leveraging your foundational knowledge in this area.

Job Responsibilities

Collaborate with stakeholders to gather and document requirements for the BAM application, ensuring alignment with business needs and objectives.Cover functional and non-functional requirements including but not limited to Product features, Operational requirements, Regulatory and Compliance requirements, User Interface, Client reporting, Sanctions, Resiliency, and Scalability. Ensure the requirements cater to current expectations and allow scalability for future changes in the business model.Perform impact analysis for business initiatives and document usage of the product.Partner closely with Product, Operations, and Technology partners to help define technical requirements.Assist in the communication and documentation of product requirements, specifications, and enhancements.Support application enhancement initiatives by identifying areas for improvement and contributing to solution design.Participate in testing activities to validate application functionality and ensure quality standards are met.Track the overall progress of an initiative and identify any potential red flags, collaborating with various stakeholders for resolution of issues to ensure timely completion of projects.Drive Operations readiness to support new product roll-out by ensuring documentation of process flows, operational procedures, training, user entitlements, clearly defined roles and responsibilities, and establishing an escalation matrix.Independently lead the initiatives assigned to you and work with cross-functional teams to achieve objectives

Required qualifications, capabilities and skills:

7+ years of experience in Banking / Financial services. Strong Payments knowledge and/or prior experience in business analysis.Strong analytical skills and ability to work independently and as part of a team, demonstrating initiative and a proactive approach to problem-solving.Strong problem-solving, collaboration, communication, and interpersonal skills with proven ability to influence stakeholders without direct authority.Analytical skills with the ability to interpret data and provide actionable insights.Ability to multi-task and manage and deliver competing priorities.Attention to detail with logical thought process.Self-motivated, tenacious with excellent time management/prioritization skills.Leverages the organization to deliver results quickly.

Preferred qualifications, capabilities, and skills

Well-versed with Agile methodology and experience in driving projects under the said framework.Strong Microsoft Office skills.Experience in designing, delivering & presenting executive-level content.Adept at working in matrix organization and dynamic high-performance teams.