**Job Scope:** + Partner with SLA’s business teams to elicit business and operational requirements. + Validate user requirements to ensure they are in line with SLA’s long-term strategies and short-term goals. + Apply professional methodologies and tools (e.g. Design Thinking, Service Design, Theory of Change) to identify current state gaps and challenges, and develop future state design and solutions + Work with multiple agencies and multi-disciplinary teams to develop user stories, functional/technical specifications and acceptance criteria + Prioritise user stories, establish the product roadmap and plan the development + Ensure product readiness for smooth deployment, adoption and operations + Monitor operations and propose improvements to continuously address changing business needs, and work with support team to understand and address technical problems + Be the internal advocate for product management and agile delivery **Requirements:** + At least 5 years’ experience in a similar capacity (advantageous to having had some Consulting, Software Development and Design experience) + Strong portfolio that demonstrates proven, hands-on experience in product management and agile delivery + Working knowledge of low-code and/or high-code development in medium to large software projects + Good stakeholder engagement and communication skills with ability to influence and pitch ideas + Prior experience with co-sourcing delivery approach \#LI-CTSAPAC Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.