Are you incredibly organized with an eye for detail? Do you enjoy client servicing and delivering best in class experience for them? Are you passionate about driving process simplification & automation? We’re looking for someone like that to:

-Support the Process Pods in conducting analysis & workshops to understand the current state challenges and pain points across respective processes, platforms, organizations
- Capture, prioritize and document detailed user requirements as part of the proposed solutions to be delivered
-Drive the design and solutioning towards the future target “ATOM Blueprint” and the build out of the roadmap in collaboration with the broader Process Pod and Delivery Pod
-Support the various user testing and rollout activities as part of each delivery sprints, ensuring solutions meet quality standards and business expectations
-Maintain and build ongoing understanding of current and new operational procedures to continue iterating and enhancing the “ATOMised” process
-Coordinate with other Process Pods and ADO Streams to define and ensure alignment to overall strategic direction
-Monitoring productions on the day to day, before, during and post migration until end of stabilization period
-Defining and execution of preliminary training modules