Business Analyst | UK I Commercial Operations | Richmond, London, UK | Hybrid RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organisations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it. Joining TeamRLD means being part of a global effort of over 2,000 team members in making a difference in healthcare…every day. We’re searching for a Business Analyst to join our UK&I Commercial Operations team, so that we can strengthen our decision-making and performance tracking through reliable data and actionable insights. The Business Analyst will drive data excellence and deliver high-impact reporting to enable commercial teams to make faster, smarter decisions. How You’ll Spend Your Time + Defining and reporting on KPIs to provide commercial and sales teams with actionable insights into performance + Building and maintaining dashboards in Tableau and Salesforce in order to visualise team, individual, and regional performance + Analysing the sales funnel and forecast trends to identify bottlenecks and improve pipeline health and predictability + Collaborating cross-functionally with Sales, Marketing, Enablement, and Finance to align data workflows and optimise reporting + Auditing and maintaining data quality to ensure consistent, trusted metrics that inform business planning What Kind of Things We’re Most Interested in You Having + 2 – 4 years’ experience in a Commercial Analyst, Business Analyst, or Sales Operations Analyst role within a B2B or SaaS organisation + Proven success in creating dashboards and performance reports using Tableau (or similar BI tool), Salesforce, and Excel/Google Sheets + In-depth knowledge of sales KPIs, forecasting metrics, and the structure of a sales funnel + Ability to commute to our Richmond office 1–2 days a week as part of our hybrid working approach + Genuine Interest in healthcare technology and the impact data can make in safer care delivery + A knack for working collaboratively across departments in a fast-paced, performance-driven environment By enabling flexibility in how we work and prioritizing employee wellness, we empower our team to do and be their best. RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, gender, sexual identity, national origin, disability, handicap, marital status or any other status or condition protected by UK law. As part of RLDatix’s commitment to the inclusion of all qualified individuals, we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If reasonable accommodation is needed to participate in either step, please don’t hesitate to send a note to accessibility@rldatix.com