External Job Description

We are an innovative global healthcare company, committed to transforming the lives of people with immune challenges, rare diseases and blood disorders, cancers, and neurological disorders. From R&D to sales, our talented teams work together, revolutionizing treatment, continually improving products, understanding unmet needs, and connecting communities. We chase the miracles of science every single day, pursuing progress to make a real impact on millions of patients around the world.

Strategic context:

 

About us

At Sanofi, we chase the miracles of science to improve people’s lives. All our decisions are taken with our most important stakeholder in mind – the patients.

Having a rich history of innovation that dates back over 100 years, Sanofi more than ever stays true to its commitment to transform the practice of medicine by providing potentially life-changing treatments and the protection of life-saving vaccines to millions of people. This history includes the first treatments for many rare diseases and the establishment of standards of care in diabetes and cardiovascular disease. Sanofi’s commitment to public health has helped protect hundreds of millions of people from influenza every year for decades and pushed polio to the brink of eradication, while its scientific vision has led to breakthrough innovations in the treatment of inflammatory diseases.

~ 43.07Bn€ Net Sales FY23

~90 countries

~ 91K employees

~ 59 manufacturing sites

~ 20 R&D sites

Strategic context:

Go To Market Capability (GTMC) organization aims for:

Centralization of Go-to-Market excellence and operational tasks across GBUsHarmonizing best-in-class capabilities with strengthened global support while verticalization of reporting within GTMC from local to global,Defining clear ways of working and bringing clarity on interfaces with GBUs, Digital, and executional support on commercial operations form Sanofi hubs to optimize process excellence and efficiency.

Sanofi Greater China is facing a high pace of changes aiming at making the organization across GBUs more agile and impactful organization, adapting the constantly and proactively the resources to the environmental changes.

The Business Analyst (Platforms Operation) is responsible for managing and supporting multiple digital platforms that enable Sanofi's field force operations. This role requires technical expertise in CRM systems, data management, and business process optimization to ensure seamless platform operations and provide excellent support to field teams

Main responsibilities:

Platforms Operation: (OneCRM/NBP/OneSales /OneMDM)

OneCRM Management:

Oversee customer selection windows management and ensure timely updatesAnalyze user issues reported through hotline, coordinate follow-up actions, and drive resolutionConfigure and maintain materials within the system to support field activitiesValidate GPS and PV (Pharmacovigilance) data to ensure compliance and accuracy

NBP (New Business Planning) Administration

Manage territory and target data uploads to the systemProvide support for online territory adjustments as neededEnsure data integrity throughout the territory management process

OneSales System Support

Update and maintain listing/safety operation listing poolsManage listing status adjustments based on business requirementsConfigure forecast proxy permissions to ensure appropriate access levels

OneMDM Support

Conduct position additions, closures, and modifications based on demandEnsure data consistency across platforms

Change Management Support

Support implementation of change requests across platformsParticipate in User Acceptance Testing (UAT) for new features and enhancement

Sample Program Support

Inspection and archiving of information related to sample requestGenerate reports on sample plan utilization

About you

Education:

Minimum bachelor degree;

Experience & knowledge:

At least 3 years’ experience in FFE field, most preferably in MNC pharmaceutical companiesGood communication skill in both cross-function interaction and message cascade-downStrong capability in Excel Modelling and PowerPoint PresentationProficiency in CRM systems, particularly Salesforce or similar platforms

Core competencies:

Deep analytical frame with advanced Excel skills including pivot tables, formulas, and data modelling  and logic thinkingStrong analytical skills to drive comprehensive analysis and provide business recommendationsAbility to work under pressure to deliver high-quality analysis and operational work accurately and on-timeCustomer service orientation to support field force needsHigh level of integrity and be transparent

Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!

Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!