In 2024, Snap One became part of ADI to expand our smart technology portfolio and broaden our distribution capabilities. Snap One is a leading smart-living products, services, and software provider and distributes a portfolio led by proprietary products, including the innovative Control4 technology platform. Snap One is highly complementary to ADI, and together, the combined business will offer access to a broader portfolio, enhanced distribution network and footprint with more locations, and combined digital and e-commerce capabilities for an improved omnichannel shopping experience. We’re seeking a highly motivated and detail-oriented Business Analyst to join our growing digital team. In this hybrid role, you’ll play a key part in shaping and refining the functionality of over 20 global e-commerce websites. You’ll be responsible for documenting both current and future website functionality, working closely with cross-functional teams to drive clarity and alignment across stakeholders. **JOB DUTIES:** + Document current-state functionality across multiple global e-commerce websites + Gather, analyze, and write detailed functional requirements for new website features and enhancements + Write and maintain test scripts to support QA and UAT processes + Partner cross-functionally with developers, designers, product managers, and business stakeholders to ensure alignment and clarity on project objectives + Conduct gap analyses and propose process or system improvements + Follow up diligently on open issues and maintain clear communication throughout project lifecycles + Support the digital roadmap by contributing thoughtful insights based on user experience, industry best practices, and internal business goals **YOU MUST HAVE:** + 3+ years of experience as a Business Analyst with a strong e-commerce focus + Exceptional attention to detail and documentation skills + Excellent communication, follow-up, and collaboration abilities with both technical and non-technical team members + Working knowledge of how APIs (Application Programming Interfaces) function and how they integrate different systems, platforms, or services within the eCommerce ecosystem + Ability to translate complex business needs into clear use cases or user stories + Experience using Jira & Confluence + Prior involvement in QA/test script development and execution + Demonstrated curiosity and initiative—willing to ask questions, explore unknowns, and dig into the details **WE VALUE:** + Experience working in a B2B e-commerce environment + Familiarity with managing multiple websites across international markets + Familiarity with Coveo, Epicor Prophet 21, Snowflake and Optimizely B2B Commerce **WHAT'S IN FOR YOU:** + Health package + Insurance in case of serious illness, surgical intervention, professional illness, and insurance from the consequences of an accident + Flexible working hours + English classes during working hours + Employee referral bonus program + Corporate social events and team buildings + Food and drinks: Free use of coffee machines, free fruit and snacks + Well-equipped office \#LI-SR1 \#LI-HYBRID Resideo is a leading global provider of critical comfort and security solutions primarily in residential environments and distributor of low-voltage electronic and security products. Building on a 130-year heritage, Resideo has a presence in more than 150 million homes, with 15 million systems installed in homes each year. We continue to serve more than 110,000 professionals through leading distributors, including our ADI Global Distribution business, which exports to more than 100 countries from more than 200 stocking locations around the world. Resideo is a $5.0 billion company with approximately 13,000 global employees. For more information about Resideo, please visit [www.resideo.com](http://www.resideo.com/). At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the ["EEO is the Law" poster](https://www.resideo.com/us/en/-/media/Resideo/Files/Corporate/Careers/EEO%20is%20the%20Law%20poster.pdf?rv=fdc492d184344b3ea4aec0c96b321632), ["EEO is the Law" Supplement Poster ](https://www.resideo.com/us/en/-/media/Resideo/Files/Corporate/Careers/EEO%20is%20the%20Law%20Supplement%20Poster.pdf?rv=ebe367cad846443e8fa5aa86062813b6)and the [Pay Transparency Nondiscrimination Provision](https://www.resideo.com/us/en/-/media/Resideo/Files/Corporate/Careers/Pay%20Transparency%20Nondiscrimination%20Provision.pdf?rv=11a9cf6533ba426296b137d906b0ce01). Resideo complies with applicable equal employment laws in all countries where we do business. For more information on how we process your information in the job application process, please refer to [Recruitment Privacy Notice](https://www.resideo.com/us/en/-/media/Resideo/Files/Corporate/Resideo%20%20-%20Recruitment%20Privacy%20Notice.pdf?rv=6d871e71bfa24982b181c92fda232b7a). If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.