In 2024, Snap One became part of ADI to expand our smart technology portfolio and broaden our distribution capabilities. Snap One is a leading smart-living products, services, and software provider and distributes a portfolio led by proprietary products, including the innovative Control4 technology platform. Snap One is highly complementary to ADI, and together, the combined business will offer access to a broader portfolio, enhanced distribution network and footprint with more locations, and combined digital and e-commerce capabilities for an improved omnichannel shopping experience.

We’re seeking a highly motivated and detail-oriented Business Analyst to join our growing digital team. In this hybrid role, you’ll play a key part in shaping and refining the functionality of over 20 global e-commerce websites. You’ll be responsible for documenting both current and future website functionality, working closely with cross-functional teams to drive clarity and alignment across stakeholders.

JOB DUTIES:

Document current-state functionality across multiple global e-commerce websites Gather, analyze, and write detailed functional requirements for new website features and enhancements Write and maintain test scripts to support QA and UAT processes Partner cross-functionally with developers, designers, product managers, and business stakeholders to ensure alignment and clarity on project objectives Conduct gap analyses and propose process or system improvements Follow up diligently on open issues and maintain clear communication throughout project lifecycles Support the digital roadmap by contributing thoughtful insights based on user experience, industry best practices, and internal business goals

YOU MUST HAVE:

3+ years of experience as a Business Analyst with a strong e-commerce focus Exceptional attention to detail and documentation skills Excellent communication, follow-up, and collaboration abilities with both technical and non-technical team members Working knowledge of how APIs (Application Programming Interfaces) function and how they integrate different systems, platforms, or services within the eCommerce ecosystem Ability to translate complex business needs into clear use cases or user stories Experience using Jira & Confluence Prior involvement in QA/test script development and execution Demonstrated curiosity and initiative—willing to ask questions, explore unknowns, and dig into the details

WE VALUE:

Experience working in a B2B e-commerce environment Familiarity with managing multiple websites across international markets Familiarity with Coveo, Epicor Prophet 21, Snowflake and Optimizely B2B Commerce

 

WHAT'S IN FOR YOU:

Health package Insurance in case of serious illness, surgical intervention, professional illness, and insurance from the consequences of an accident Flexible working hours English classes during working hours Employee referral bonus program Corporate social events and team buildings Food and drinks: Free use of coffee machines, free fruit and snacks Well-equipped office

 

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