**Introduction** A Business Analyst helps businesses improve their processes and systems by analyzing data, identifying problems, and recommending changes. They also work with stakeholders to ensure that new products and services meet business needs. **Your role and responsibilities** A Business Analyst with ADM skills is a non-technical domain functional consultant who has a strong understanding and working experience with the SDLC. They excel in requirement gathering, analysis, and documentation. They possess strong impact analysis and gap analysis abilities, effectively managing stakeholders and users while facilitating requirement workshops. Proficient in process and use case mapping, they analyze business cases and guide technical and vendor teams. The cornerstone of their skill set is exceptional communication and analytical skills, enabling them to articulate complex ideas clearly and persuasively, with the ability to liaise between lines of business and the development team. **Required technical and professional expertise** The candidate should have very good written and oral communication skills. Ability to understand business requirements and skills to break it down for the technical team Knowledge of any technical stack will be useful. Key Responsibilities: · Documentation · Analysis · Proactive Engagement · Presentations · Organizational Skills · Self-Motivation · Analytical Skills **Preferred technical and professional experience** Experience in Incident & Data Operations. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.