Overview: As a Business Analyst, you will work closely with business teams to identify pain points, explore improvement opportunities, and shape tech-driven solutions that deliver meaningful impact. You'll help design and prototype effective solutions, supported by automation, data insights, and emerging technologies such as AI and machine learning, to address real business challenges and improve efficiency. You will balance competing priorities across departments, develop integration plans, and ensure initiatives are aligned with overall business objectives. Collaborating with senior leaders, you'll also support the development of business proposals and contribute to continuous improvement efforts. Curiosity, adaptability, and a passion for new technologies will be key to your success in this role. Responsibilities: + Work with business and tech teams to define, prioritize, and deliver practical, tech-enabled solutions + Analyse business processes, identify gaps, and design improvements using automation and data insights + Translate requirements into clear documentation, user stories, wireframes, or proof-of-concept + Manage timelines, dependencies, and competing priorities across functions + Identify risks early, develop mitigation plans, and provide timely updates to stakeholders, including senior management + Lead and support testing activities (UAT, SIT) to ensure solution quality and alignment + Contribute to business proposals and solution presentations Qualifications: + Bachelor's degree in IT, Computer Science, or related field + 2–4 years' experience in business analysis or product development + Strong analytical and problem-solving skills, with a solid understanding of process design and solution validation + Hands-on experience with automation tools or emerging technologies used to improve business operations + Comfortable working with data for analysis and decision support; familiarity with modern reporting or visualization tools is a plus + Strong English communication—clear, structured, and audience-appropriate + Confident juggling multiple initiatives with strong attention to detail + Inquisitive and tech-driven, with interest in AI, ML, and digital innovation Be Part of ATI Journey: Our aim at ATI Business Group in working with our Clients is to support their continued growth by providing cost-effective technology and talented and scalable people resources on demand. ATI's singular focus on providing services to the travel and hospitality business communities across the globe has been remarkably successful. Since commencing in 2002 we now have over 700 employees providing services to our clients around the world.