Business Analysis (Data & Insights Analyst)
Iron Mountain
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
**Job Summary**
We are seeking a highly analytical and detail-oriented **Data & Insights Analyst** to support our team’s drive for operational excellence. This role will be responsible for generating insights through Salesforce reporting, Looker Studio, Tableau, and other BI tools. The ideal candidate will bring a passion for data storytelling, a sharp eye for trends, and a collaborative spirit to help increase team effectiveness and productivity
**Key Responsibilities:**
**Salesforce Reporting & Dashboards:**
+ Design, develop, and maintain custom Salesforce reports and dashboards for performance monitoring, KPI tracking, and operational insights.
+ Support leadership and stakeholders with ad-hoc reporting needs.
**Business Intelligence & Visualization:**
+ Create interactive and visually compelling dashboards using Looker Studio and Tableauto present actionable insights.
+ Combine data from multiple sources to generate holistic views of performance
**Analytics & Insights** :
+ Conduct trend analysis, root cause analysis, and correlation studies to support business decisions.
+ Recommend initiatives to enhance team productivity, streamline workflows, and eliminate bottlenecks.
**Collaboration & Strategy Support** :
+ Work closely with team leads, managers, and project stakeholders to understand data requirements and deliver insights aligned to business goals.
+ Assist in building predictive models or scorecards for prioritizing team efforts (optional/nice-to-have).
**Continuous Improvement** :
+ Monitor and identify opportunities to automate reporting and reduce manual efforts.
+ Stay updated with the latest features in Salesforce and BI tools to enhance reporting capabilities
**Required Skills & Qualifications** :
+ **Proven experience (5–9 years) in an analytics or reporting role**
+ Strong proficiency in Salesforce Reporting and Dashboard creation.
+ **Hands-on expertise in** **Looker Studio** (Google Data Studio) and **Tableau** .
+ Excellent data interpretation and storytelling skills.
+ Proficient in Excel/Google Sheets and SQL (preferred).
+ Strong communication skills with the ability to present complex data in a simple, actionable way.
+ Self-motivated, detail-oriented, and outcome-driven.
**Preferred Qualifications** :
+ Experience working in a shared services, Center of Excellence (CoE), or global operations setup.
+ Exposure to customer success, sales operations, or productivity measurement frameworks.
+ Knowledge of Salesforce data architecture and custom objects
**Please Note: Shift will be 5:30PM to 2:30AM, and it is Work From Office at Bagmane World Technology Centre, Bangalore**
Category: Administrative Services
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J0088482
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